- Responsible for revamping platform products, including eCommerce order management, logistics tracking and inventory management system that increased speed to market and saved $1M+/year. - Built offline sales platform from scratch that drove 55%+ revenue for the company. Optimized the system for improved customer experience and increased sales productivity by 30%. - Increased no. of automated orders (order placement to delivery) from 13% to 85%+, thereby reducing delivery lead time, a key leading indicator for NPS and retention. - Owned the warehouse, Logistics, Inventory and Supply chain management systems roadmap.- Nurtured Product team, set up product development/management processes, and created customer value-driven roadmaps, OKRs, training and GTM planning.

- Built and launched Unified Service application from scratch. The application is a key revenue source for Virtual Site Solutions, a JV between Caterpillar and Trimble. - Lead successful migration of about 200,000 users from native authentication to Trimble's PaaS-based authentication.- Defined long-term strategy for Unified Service by identifying key customer problems through continuous discovery.- Managed challenging stakeholder expectations of JV through a well-aligned strategy, effective prioritization, and communication. VisionLink is an IoT Fleet Management product of Virtualsite Solutions LLC, jointly owned by Caterpillar Inc. and Trimble Navigation Limited, providing IoT solutions to heavy civil construction businesses.

Responsible for modelling and benchmarking Sales Analysis, Product Attribute Testing and Operational Reports for PlayPorTT gaming devices and jukeboxes.Product: PlayPorTT Gaming Console

- Responsible for streamlining product roadmap through customer feedback, feature prioritization, customer retention initiatives, building product Knowledge Base and improving the NPS. - Worked closely with Inside Sales and Digital Marketing on customer acquisition-activation strategy, positioning, on-boarding analytics and e-resources exhibiting thought-leadership. - Devised marketing communication and customer acquisition strategy leading to a 5 fold jump in month-on-month customer acquisition.- Built and Launched HappyFox Chat and HelpStack from scratch.- Key part of leadership team that scaled HappyFox from P/M fit to $1 million annual rev, in a year, through organic growth.

- Launched comparepage.io as a SaaS product comparison tool with in-depth feature information for SaaS customers to make informed decisions.- Launched Atfair mobile app for event attendees, organizers, exhibitors and speakers as a digital platform to offer touch-less check-in & pinning of exhibitors with a digital recall capability. Built as an IoT based solution using Beacon technology to measure proximity of attendees to exhibitors and make suggestions based on their interests.- Involved in skill development for graduate students in areas of Product Management, Creativity and Innovation, by conducting workshops. - Made strategic investments on infrastructure development projects in telecom domain that reaped 30-40% returns annually.

Responsible for driving Product Idea Evolution, Enhancement Vs New Feature Evaluation and Prioritization, Feature/User Story management, Agile Product Development, Free Format Testing, Product Launch, Evangelization, Customer and Partner Empowerment. Specifically accountable for Org Management (SAP, PeopleSoft and LDAP) product suite.Success Story:1. Owned prioritization, stakeholder communication and product evangelization leading to successful execution of product strategy.2. Played a key role in managing the product deliverables and timelines with strategic customers like JTI, Exxon Mobil, Government of Canada and RBC.Products: 1. Nakisa OrgAudit - HCM data audit tool for SAP, 2. NOMS OrgChart and NOMS OrgModeler - Org structure visualization and re-organization for Oracle Peoplesoft and LDAP

Responsible for Customer Segmentation, User Preference Analysis and Competition Research. Products: Maya, 3dsMax

Responsible for successful execution of Test Projects, Process Implementation, Business Analysis, Team Management and Project Management.