Vijay Anand Email and Phone Number

👍Formulating a robust GTM strategy to effectively position CX and EX solutions in the Global market that drives sales growth, customer retention & success which enhances overall customer and employee experiences.💡The Flagship AI framework of iOpex "ElevAite" modernizes the Contact Centers with Sentiment Detection for Predictive Analytics, Knowledge Assistance for Agents, Self Service Options for Customers🤝ElevAite leverages Generative AI to streamline operations, enhance customer experience, and optimize resources in contact centers.

Headed the commercials & marketing at Aggrandize played a Vital role in Positioning the Integrated Logistics Software - ZEALIT ERP to the Global Shipping & Logistics Domain.Secured customers from regions including the Far East, South Asia, Middle East, Europe, and Africa.Driven the Sales, Implementation & Support functions to enhance the customer experience and been part of the customer's journey as their partner in growth.

Heading the Commercials & Marketing at Aggrandize and Positioning the Product ZEALIT ERP - Integrated Logistics Software in the Global Market.✔Launched ZEALIT ERP to the Global Shipping Industry, and on boarded Customers from Far East, South Asia, Middle East, Europe and Africa in NVOCC, Freight Forwarding, Warehousing, Container Depot, Transportation Businesses. 👍Increasing the User base of ZEALIT ERP who are spread across the Globe and automating the complex business processes 👍Being as Customers Partner and listening to their ideas & feedback in the new releases & upgrades to the software👍On-Boarding Channel Partners and creating mutually beneficial engagements👍Enhancing Customer Experience

Managed sales of NVOCC, Depot Management, Trading & Leasing Solutions for the Container Shipping & Logistics Industry in Europe, South East Asia and Middle East region.

Front-end Sales & Account management of Contact Center Solutions(Speech Analytics, Speech Recognition, Voice Bio-metrics) and Mobility Solutions to Contact Centers/BPOs and BFSI segment in the South East Asia region.

Front end Sales & Account Management of Unified Communication Solution "Ameyo" to the Contact Centers & BPOs in the South East Asia Region.

Responsible for Sales Development of Telecom OSS/BSS Solutions and Enterprise Content Management Solution in North america, APAC & Europe

Handled Sales and Account Management for North American Market.Interacting with C-level executives & Handling corporate presentations. Requirement Gathering and responding to RFI's & RFP'sWorking closely with the presales team in preparing the estimate.Negotiating and getting the contract signed, Reporting to the Management on Booking, billing and collectionsMaintaining excellent relations with clients to generate revenues from repeat business.