With over 25 years of experience in the IT industry, I have dedicated my career to specializing in Retail & Hospitality POS Software & Hardware and IT Service Management. My expertise encompasses a comprehensive understanding of retail operations, from inventory management to front-end POS systems, ensuring seamless integration and efficiency across all platforms.I have a proven track record in:Retail Functional & Technical Knowledge: In-depth experience with inventory management and retail POS operations.Full Cycle Implementation & Administration: Expertise in retail software deployment, including database and application server management.POS Hardware Proficiency: Skilled in handling NCR, Nixdorf, Toshiba, and HP hardware.Retail IT Service Management: Providing top-notch IT service management tailored to the retail sector.IT Infrastructure Setup: Establishing robust IT infrastructures for supermarkets and the hospitality industry.Technical Evaluations: Conducting thorough assessments of new retail POS applications, hardware, and mobile devices.Project Management: Successfully implementing project plans within specified budgets and deadlines.Self-Checkout Systems: Implementing NCR self-checkout systems, including LS Retail Nav and NCR Fastlane Application.LS Retail & Microsoft Dynamics NAV: 8 years of hands-on experience with LS Retail POS Application and Microsoft Dynamics NAV.Microsoft RMS & Pixel Point: 6 years of expertise with Microsoft Retail Management System and Pixel Point Restaurant Management System.LS One Experience: 3 years of working with LS One.Regional Retail Applications: Proficient in implementing and managing various customized regional retail applications.My goal is to leverage my extensive experience to drive innovation and efficiency in the retail and hospitality sectors. I am passionate about staying ahead of industry trends and continuously improving IT service delivery to enhance customer satisfaction and operational excellence.
-
ProprietorSt Tech Jul 2023 - PresentHere's a rephrased version:We provide complete retail solutions, encompassing Inventory Management and Point of Sale (Billing) Software, specifically designed for supermarkets, convenience stores, and diverse retail outlets across India, the United Arab Emirates, the Gulf Region, Africa, Singapore, Malaysia, and Brunei. Our POS BILL product is available in these regions, with software packages tailored to meet the TAX/VAT/GST regulations and currency needs of each country. Additionally, we offer customizable options to suit your business requirements with minimal expenditure.Capable of managing operations for single or multiple stores.Supports multi-store pricing.Available in both Offline and Online (Cloud) versions.Displays multiple languages on receipts and item descriptions, including Arabic (Multilingual version).Offers wholesale and retail pricing from a single Point of Sale interface.Compatible with both touch-screen systems and desktop computers.Includes Inventory Management with simple expiry tracking.Supports stock checks via mobile devices.Generates weighing scale data and supports integration with network and countertop scales connected to the Point of Sale system. -
RelocationCareer Break Jan 2022 - Jan 2023
-
Senior Executive - Retail Information Systems & TechnologyAswaaq Retail Llc Dec 2015 - Dec 2021Dubai, Al Mizhar 1, AeSenior Executive - Retail Information Systems & TechnologyIT Systems Management in Retail (Operations): Overseeing the operations of retail IT systems to ensure smooth functionality.Managing Retail IT Projects: Leading the setup and management of IT infrastructure for retail stores, covering both front and back office operations.IT Support & Services for Aswaaq Group of Companies: Providing comprehensive IT support and services to enhance the operational efficiency of the Aswaaq group.IT Asset Management: Managing the lifecycle and optimization of IT assets within the organization.Helpdesk Services: Supervising helpdesk operations to deliver effective and timely IT assistance to end users. -
Supporting As Retail It Services ManagerKvs Consultancy Jan 2015 - Nov 2015Retail System Manager @ Aswaaq Supermarkets (Dubai)
-
Service Delivery ManagerDynamic Vertical Solutions - Mea Region Mar 2012 - Dec 2014Gurgaon, Haryana, InRetail System Manager @ Aswaaq Supermarkets (Dubai): Providing IT support and management for Aswaaq Supermarkets.Product Manager, LS ONE (formerly LS Retail.Net): Overseeing product management for LS ONE.Heading LS ONE Add-On Development & Implementation Team: Leading the team responsible for developing and implementing LS ONE add-ons.Planning and Executing LS Retail NAV Front-End POS Rollouts: Strategizing and managing the rollout of LS Retail NAV front-end POS systems.LS Retail NAV Mobile Inventory Implementation: Implementing mobile inventory solutions within LS Retail NAV.Preparing Development Workflow for Retail Functionality: Creating workflows to enhance retail functionality.Testing Compatibility of New POS Hardware with LS NAV & LS ONE: Ensuring new POS hardware is compatible with LS NAV and LS ONE systems.Conducting Training Programs: Leading training sessions for partners and internal sales teams. -
Sr. Functional Consultant - Retail Solutions Group @ Enterprise DepartmentJumbo Electronics - Dubai May 2006 - Feb 2012Dubai, Dubai, AePre-Sales and Implementation: Handling pre-sales and implementation of retail solutions, aligning with customer requirements by selecting appropriate products from well-known international brands such as Microsoft Dynamics Retail Management System, Pixel Point (Hospitality Software), Wincor Nixdorf, NCR, and HP POS Hardware.System Requirement Study (SRS), Commissioning, and Training: Conducting system requirement studies, commissioning sites, training end users on offered solutions, and providing post-implementation support.Project Management: Leading the management of large-scale, multi-product contracts.Vendor Communication: Communicating with technical support teams from various vendors to troubleshoot retail peripherals and other IT products.Team Management: Managing a team of IT engineers, providing guidance, and evaluating their performance.Post-Implementation Support: Streamlining the post-implementation support team by assigning roles based on strengths and skill sets.Training Programs: Conducting training programs for internal sales, service, and software development teams. -
System Administrator (Retail & Hospitality)Liang Toon Management - Brunei Nov 1995 - Jan 2005Administration of Retail Systems and IT Infrastructure: Overseeing the entire retail system and IT infrastructure for hypermarkets and fast food outlets.Network and Server Management: Planning and implementing Local Area Networks (LAN), installing and configuring servers under Novell Netware and Windows NT OS, and setting up clients under MS-DOS, Windows 9x, and XP OS.3P-Retail Management System Installation: Installing and configuring the 3P-Retail Management System (3P-POS).EDP Staff Management: Managing a team of EDP staff, providing guidance, and evaluating their performance.Routine Monitoring: Monitoring retail software, accounting application servers, and workstations on a routine basis.Reporting: Preparing daily, monthly, and annual reports for management.
Vijay Pandian (Itil V3, Mcitp, Mcts) Education Details
-
University Of MadrasBusiness Management
Frequently Asked Questions about Vijay Pandian (Itil V3, Mcitp, Mcts)
What company does Vijay Pandian (Itil V3, Mcitp, Mcts) work for?
Vijay Pandian (Itil V3, Mcitp, Mcts) works for St Tech
What is Vijay Pandian (Itil V3, Mcitp, Mcts)'s role at the current company?
Vijay Pandian (Itil V3, Mcitp, Mcts)'s current role is ST Tech.
What schools did Vijay Pandian (Itil V3, Mcitp, Mcts) attend?
Vijay Pandian (Itil V3, Mcitp, Mcts) attended University Of Madras.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial