Vijay Bhaskar Email & Phone Number

Noida, Up, In

Noida, Up, In

Noida Area, India

Responsible for the planning, implementing and operating the IT services and support.• Lead a team of 12 IT professionals responsible for providing technical support, troubleshooting, and resolving end-user issues across various departments in hospital.• Handling two different hospital IT team and giving support.• Oversaw the deployment and maintenance of hardware, software, and network infrastructure, ensuring maximum uptime and reliability.• Developed and executed IT policies, procedures, and standards to enforce compliance and security protocols.• Server management of CUCM and Callcentre server in virtual environment.• Collaborated with department heads to assess IT needs, plan technology upgrades, and align IT initiatives with business objectives.• Conducted regular performance evaluations, provided coaching and mentorship, and facilitated professional development opportunities for team members.• Managed vendor relationships, negotiated contracts, and ensured cost-effective procurement of IT products and services.• Handling Media Events,CME,workShops,Board meeting coordination.• Amc renewal,vendors management and contracts renewal as per requirement

Noida, Uttar Pradesh, India

• Installation, up-gradation and routine checkup of Symantec endpoint manager in client domain.• Installation of Servers/Desktops/Network Printer as per the business requirement.• Managing AD users and Accounts.• Implementing and Managing Group Policy.• Managing IP allocation and ensuring minimal downtime of machines.• Handle Escalated Calls with priority based.• Maintain the Inventory of All PC’s, Laptop’s, Printer’s, Scanner’s, Switch’s, Hub’s, and Server’s.• Provide permissions to the users for gaining access to use network resources like Internet, folders & printers.• Configuration of Lotus notes traveler on mobile devices.• Provide IT - Related support to end users.• Providing trainings for various applications supported.• Check all the production servers, Network infrastructure, Mail Solutions and Antivirus Updates.• Inventory Management of all IT-Related Assets.• Analyze the requirements against the current environment & raise requirement after proper analysis, if any (Hardware & Software).• Coordination with the respective vendors for hardware,software,ups,printers and network related issue • Knowledge of Networking to handle local LAN & WAN Installation & Maintenance.• Knowledge of Operating system Window 7/10/11• Knowledge of Email Clients like Lotus and outlook• System support for the presentation in meetings and conference with LCD Projector and Laptop• Escalate user enquiry to top management as required to ensure problem resolution in a timely manner

Solan, Himachal Pradesh, India

Responsible for IT Infra support of Cement Plant users and act as a central point of contact 1)Routine maintenance of around 200 Desktops, Printers (DMPs, Inkjets, Laser printers), Laptops, Scanners and other peripherals2)Training users on computers and computerised system3)Vendor evaluation and outsourcing of services4)AMC renewals,repairing of Devices.5)Indent & purchase of new IT equipments. 6)Planning and analysis of entire IT operations along with establishing of short/long projects.7)Active directory user,objects, OU creation and password reset8)Training staff for new Software and new process.9)Providing Desktop support, managing MFP.10)Server and desktop hardware support and troubleshooting.11)Audi video setup in video conference12)Routine maintenance of around 200 workstation and other IT peripherals.13)Vendor management,repair coordination,new demand completion related to IT

Gwalior, Madhya Pradesh, India

Worked in High Court of Gwalior under E-courts projects as IT support trainee. Managing and supporting around 200 end user with suse linux and windows platform.Printer support and installation of driver and apps.HP server hardware troubleshooting.

Gwalior, Madhya Pradesh, India

Worked as Hardware engineer.Attending end user calls related to wifi,desktop,laptop,dial up connection,printers,modem issue,windows formatting and system readiness.Application installation and troubleshooting.

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering

Jchnp, Computer Hardware Technology