Vijay Gt Email & Phone Number

Singapore

Singapore

Professional Summary:In my role as a Delivery Manager, I oversee all aspects of program management from start to finish. I specialize in managing large-scale projects, coordinating diverse teams, and ensuring deliverables meet scope, time, and budget requirements. I’m adept at identifying risks and implementing mitigation strategies to exceed stakeholder expectations. Lead periodic operations (DSR, weekly, monthly) and service performance reviews ensuring conflict resolution and issue… Show more Professional Summary:In my role as a Delivery Manager, I oversee all aspects of program management from start to finish. I specialize in managing large-scale projects, coordinating diverse teams, and ensuring deliverables meet scope, time, and budget requirements. I’m adept at identifying risks and implementing mitigation strategies to exceed stakeholder expectations. Lead periodic operations (DSR, weekly, monthly) and service performance reviews ensuring conflict resolution and issue managementAs a Solution Architect, I design and implement scalable, high-performance solutions across industries. I enjoy tackling complex technical challenges and collaborating closely with clients to deliver tailored solutions that drive business value.Key Skills: • Program Management: Proficient in Agile, Scrum, and Waterfall methodologies. Skilled in project planning, scheduling, resource allocation, and risk management. • Solution Architecture: Experienced in designing enterprise-level solutions, with expertise in API Design and integration technologies. • Leadership: Strong leadership capabilities focused on team building, mentoring, and fostering collaboration. • Strategic Planning: Aligning technical solutions with business objectives and developing technology adoption roadmaps. • Problem-Solving: Analytical with a proven track record in resolving complex technical issues. • Technical Proficiency: Deep understanding of domains including E-commerce, OMS, ERP, POS, CDP, CDC, and WMS.Key Achievements: • Project Success Rate: Consistently achieve a 98%+ project success rate through meticulous planning, risk management, and stakeholder engagement. • On-Time Delivery: Ensure 98% on-time delivery of projects by optimizing workflows, prioritizing tasks, and maintaining rigorous schedules. • Customer Retention: Drive customer satisfaction and loyalty, resulting in a 100% customer retention rate by delivering high-quality solutions that meet and exceed expectations. Show less

Singapore

Monitor project governance in line with company strategy and client’s expectations Managing risks at the program level and P&L Owner for projects across the APAC region including novel methods to reduce non-vital costsPlanning and Execution of Enterprise level Programs in diversified E-Commerce domains for B2C/B2B/D2C Models.Key Platforms used in Current Projects are SAP CX(Hybris,CDP,CDC,C4C,Emarsys),Adobe Commerce/MAGENTO 2.4, MIRAKL(MARKET PLACE),FLUENT… Show more Monitor project governance in line with company strategy and client’s expectations Managing risks at the program level and P&L Owner for projects across the APAC region including novel methods to reduce non-vital costsPlanning and Execution of Enterprise level Programs in diversified E-Commerce domains for B2C/B2B/D2C Models.Key Platforms used in Current Projects are SAP CX(Hybris,CDP,CDC,C4C,Emarsys),Adobe Commerce/MAGENTO 2.4, MIRAKL(MARKET PLACE),FLUENT COMMERCE(OMS),VTEX.Tracking program issues and action items and drive them to closurePlan and monitor OKR’s and hold the team accountable to deliverable commitmentsFacilitating the Execution synch up meeting which engages different functions and various scrum teams across the globe.Driving communication with cross-functional and multi geographical teams, clients/stakeholdersSupporting Pre Sales Team in Solutioning, resource estimation and Project planning for RFP/RFQSolution Architect for OMS and E-Market Place/E-Retailer integrated solution’s Show less

Singapore

I was appointed to ensure stable and efficient core IT functions (ERP, E-Commerce, Cloud server, storage, POS, network, security) as well as implement system enhancement across SEA with diverse requirements for each country.I was responsible for generating monthly & quarterly reports on project progress, P&L for e-commerce, IT and pipeline development as well as provide weekly insights based on data analytics during regional weekly meetings for improved ROAS and operations.My… Show more I was appointed to ensure stable and efficient core IT functions (ERP, E-Commerce, Cloud server, storage, POS, network, security) as well as implement system enhancement across SEA with diverse requirements for each country.I was responsible for generating monthly & quarterly reports on project progress, P&L for e-commerce, IT and pipeline development as well as provide weekly insights based on data analytics during regional weekly meetings for improved ROAS and operations.My responsibilities include to Head weekly regional IT meetings and review Open IT Service Management Tickets via the JIRA tool as well as enforce strict compliance with IT governance and adjust policies based on new systems and procedures.In this role, I successfully implemented an e-commerce project for Singapore in 6 weeks for ALDO, the first in the history of Magento, a whitepaper was published by Adobe on this achievement. The CRM integrated e-commerce mono-branded site was rolled out in Malaysia, Thailand and Indonesia for ALDO, which increased sales contribution from 40% to 60% from our VIP customers.Additionally, I doubled the traffic, increased revenue by 40% and conversion by 50% YoY for the mono-branded website as well as implemented the most efficient logistics flow in Indonesia, saving the shipping costs for customers by 30%.In my time here, I successfully deployed a Private Cloud for Live Inventory across 100 stores for online orders across all SEA Countries as well as reduced 120 manhours a month for the warehouse by designing an auto-replenishment system in WHMS.Brands Handling ALDO, Dune Londion, Holland & Barret , Pure & Well , Denizen and OSHKOSH kids Show less

Singapore

I was appointed to design and implement the CRM-integrated e-commerce website for Singapore as well as enhance and maintain in-house POS, Cloud, hybrid infrastructure to ensure the sync with ERP (Microsoft Business Dynamics & NETSUITE) systems for APAC Region.I was responsible for directing daily activities of the regional IT operations, ensuring secure and reliable systems as well as review Open ITSM tickets promptly to resolve system issues, attend to change & new service… Show more I was appointed to design and implement the CRM-integrated e-commerce website for Singapore as well as enhance and maintain in-house POS, Cloud, hybrid infrastructure to ensure the sync with ERP (Microsoft Business Dynamics & NETSUITE) systems for APAC Region.I was responsible for directing daily activities of the regional IT operations, ensuring secure and reliable systems as well as review Open ITSM tickets promptly to resolve system issues, attend to change & new service requests.My responsibilities include negotiating rates with vendors for all e-commerce and IT operations to attain cost-effective deals as well as design and implement IT governance across all departments.In my time here, I successfully planned logistics, warehouse, shipping and ERP for DUNE LONDON in Malaysia, launched the site integrated with CRM using NETSUITE, the first fashion brand to do this in Singapore for an omnichannel experience. Show less

Singapore

My responsibilities included managing Microsoft Dynamics, Navision 4.0 and implement financial modules across APAC as well as Design and Setup the infrastructure for 5 office with LAN's each with 80 PCs and 6 servers, provide support at different levels onsite and remotely.I was responsible for designing new infrastructure using Windows 2003 domain for APAC as well as secure all networks by configuring watch guard firewalls.

Stoke-On-Trent, United Kingdom

London, United Kingdom

Leading Digital Transformation, Business, Management, Marketing, And Related Support Services, Distinction

Executive Course, The Business Of Ai

Master Of Science (M.S.), Computer Systems Networking And Telecommunications, Distinction