• Working as a Software Support Engineer for Walmart's Health and Wellness domain, ensuring seamless operation and enhanced user experience for pharmacy and clinical applications.• Expertise in Monitoring and maintaining SLA-based data pipeline.• Strong knowledge of Analyzing log files from airflow log and GCP console to find the resolution/root cause.• There is a need for frequent follow-up with customers when the alerts are related to file unavailability in time to reach our GCP… Show more • Working as a Software Support Engineer for Walmart's Health and Wellness domain, ensuring seamless operation and enhanced user experience for pharmacy and clinical applications.• Expertise in Monitoring and maintaining SLA-based data pipeline.• Strong knowledge of Analyzing log files from airflow log and GCP console to find the resolution/root cause.• There is a need for frequent follow-up with customers when the alerts are related to file unavailability in time to reach our GCP buckets.• Performing frequent verification of cluster health and capacity. • Addressing issues, debugging problems, and providing support to developers and users encountering problems with the cluster or applications running on it.• General operational exposure such as good troubleshooting skills.• Ensuring compliance with organizational policies, industry standards, and regulatory requirements within the environment.• Creating and maintaining documentation and best practices, training users and other team members to ensure proper usage and understanding of the environment.• Monitoring services to track cluster health, node performance, application metrics, and logs of Kubernetes services.• Understanding of Splunk for validating the events published.• Exposure of Lenses for validating the table data.• Integrated Grafana with Kubernetes to check the metrics view.• Working on Incident tickets to resolve issues related to store boxes.• Employed shell scripting to diagnose and resolve complex system problems. Show less