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Vijay Kumar Email & Phone Number

Head of Department at Lexus India

Location: Delhi, India 11 work roles 2 schools

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✓ Verified August 2026 3 data sources Profile completeness 86%

Current company

Lexus India

Role

Head of Department

Location

Delhi, India

Company size

34 employees

Who is Vijay Kumar? Overview

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Quick answer

Vijay Kumar is listed as Head of Department at Lexus India, a with 34 employees, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Vijay Kumar.

Vijay Kumar previously worked as Deputy General Manager - Strategic Business Unit Head at Toyota Kirloskar Motor and Deputy General Manager - Regional Head - North 2 (Sales, Service and U-Trust) at Toyota Kirloskar Motor. Vijay Kumar holds Bachelor Of Technology - Btech, Mechanical Engineering from Maulana Azad National Institute Of Technology.

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Lexus India

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Profile bio

About Vijay Kumar

Accomplished and entrepreneurial leader with over 20 years of successful operation & business consulting experience in Indian Automobile IndustryEntrepreneurial Leader, Result oriented, Confident & Sound Knowledge of Automobile after-sales Business (Service + Parts)• Managing team to drive Toyota Standard operation at dealership level to achieve self-reliance. Building a relationship with dealer management. • Implementing after-sales business enhancement strategies like Customer retention policies implementation like Smile Product launch, Toyota Protection policies • Key driver for National level Strategic business tie-up for Tyre, battery business & Car detailing business at Dealership under "One-Stop Concept"• Planning Customer Satisfaction strategy & implementation to enhance Customer delight• Market Oriented pricing strategy, After Sales Business Forecasting & Planning• Profitability enhancement of TKM and dealerships Viability (SAR)• New Model Launch, Promotion & Dealership readiness Genba preparation • New Vehicles Demand & Supply, Regional level Marketing (ATL, BTL planning)• Sell One Buy One Parts operation establishment across India

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Lexus India

Head of Department

Delhi, India

Website

lexusindia.co.in

Employees

34

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11 roles

Vijay Kumar work experience

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Head Of Department

Lexus India

Delhi, India

Deputy General Manager - Strategic Business Unit Head

Toyota Kirloskar Motor

Gurugram, Haryana, India

-Enhancement of After Sales Operation through Customer retention activities, Customer Delight activities (NCDS, NPS), Service repair Quality & After Sales Business by Understanding Dealer wise operation gaps and future challenges. Developed Regional office team to support Dealerships and strive HO Customer Satisfaction policies at Genba level-Leading Pro Service Project to enhance Customer reach (Strategy to create Brand in rural areas)- Architect for Business Framework, Potential… Show more -Enhancement of After Sales Operation through Customer retention activities, Customer Delight activities (NCDS, NPS), Service repair Quality & After Sales Business by Understanding Dealer wise operation gaps and future challenges. Developed Regional office team to support Dealerships and strive HO Customer Satisfaction policies at Genba level-Leading Pro Service Project to enhance Customer reach (Strategy to create Brand in rural areas)- Architect for Business Framework, Potential Location identifications, Team Planning, Conceptualization of new Business Channel Show less

Deputy General Manager - Regional Head - North 2 (Sales, Service And U-Trust)

Toyota Kirloskar Motor

Gurugram, Haryana, India

-Nenkei Planning, Dealer Sales Plan, Value Added Service (VAS) Promotion to enhance overall dealership revenue and profitability. [ TGA, Insurance Extended Warranty & Retail Finance]- Monitor & Guide dealership on Vehicle Demand & Supply through close monitoring, through Run down assessment – Sales - Service Business Nenkei planning and Toyota Global Service operation establishment at Dealerships. Customer Satisfaction and Strategy

Jan 2017 - Dec 2019