Vijaykumar T Y Email & Phone Number

Sunnyvale, Ca, Us

Mountain View, Ca, Us

Mountain View, Ca, Us

Central POC for Exec reporting for YouTube Operations area, including Paid Product Support, Scaled comms and visual, Partner support and Partner outreach ops teamsProvided actionable insights for improving paid user retention by analyzing support impact on user churn for YouTube Music/Premium and TV subscriptions.Lead/mentor for newly onboarding insights analysts for both technical best practices and YouTube Operations business metrics Provided actionable insights for executive stakeholders on Top user/partner issues, Operations excellence, Support cost and user growth/retention metricsDesigned and developed metrics for user engagement across YouTube scaled education channels and education content coverage across different levers(YouTube Help Center articles, in-product, marketing etc)Provided actionable insights to optimize Independent label deals and performance for YouTube musicDeveloped and automated reports to provide Insights on Top user/Partner issues across different entry points to decide right training to vendors agents and launch automated solutionsEstablished scalability in the data infrastructure to support more advanced insights generation and improve usability of dashboards for different groups of stakeholders

Zurich, Ch

Developed and automated reports to enable youtube subscription support team to improve support recommendations for subscribers on top issue categoriesManaged and implemented data infrastructure for youtube creator support team to leverage creator issue and business info data to prioritize support for top creatorsWorked with subscription support and vendor cross-functional team members to prepare support data for new product launches (youtube tv and google play music)Developed and automated reports to provide insights to youtube trust & safety team to improve safety of platformDeveloped cohort analysis reporting on vendor agents to provide actionable insights on support efficiency and improve training requirements for agents

San Jose, California, Us

Prepared data by cleaning, extraction, missing value treatments, transformations, and other statistical techniques using R.Performed ad-hoc data analysis as per BI requests and prepared report with the insights that are correlated to desired business outcome.Performed exploratory analysis and data mining on large data sets based on business hypothesis under study.Build reports, and perform automation and deployment of the reports.Conducted data validation and manipulation for short to long term projects.

In

 Managed project and provided engineering consultancy services for various clients. Created presentations using Tableau for executive management to promote project objectives and promote client buy-in. Analyzed feasibility reports and transformed client’s business goals into project deliverables. Gathered and analyzed design data from vendors to estimate cost and volume during budgeting process. Performed market research, identified latest technology and recommended suitable changes to clients. Used SSIS/SSRS to load the data from flat files and transactional systems to SQL Server database. Worked with IT department to design a GUI application based relational database management system and developed global access to the data which reduced data scrutiny process time by 50%. Analyzed and assessed data usage and product performance for maintenance prioritization. Collected and analyzed the project schedule data from contractors and clients, suggested measures to improve project delay. Retrieved and submitted data to produce reports and graphs as per project team request.

Pontedera (Pi), Italy, It

Conducted detailed study on fabrication unit and prepared report to present to the executive management.Analyzed day to day plant data to identify bottle neck risks associated with each production line.Carried out material resources plan (MRP) to maintain inventory of chassis and panel parts using Microsoft Excel.

Master'S Degree, Industrial Engineering

Bachelor'S Degree, Mechanical Engineering