One of my primary responsibilities is to oversee the overall strategy and direction of the company. This would involve making key decisions regarding the products and services offered by Serverstock, as well as determining the target market and customer base. I am also responsible for managing the day-to-day operations of the company. This includes tasks such as managing employees, maintaining financial records, and ensuring that the company is operating in compliance with all relevant… Show more One of my primary responsibilities is to oversee the overall strategy and direction of the company. This would involve making key decisions regarding the products and services offered by Serverstock, as well as determining the target market and customer base. I am also responsible for managing the day-to-day operations of the company. This includes tasks such as managing employees, maintaining financial records, and ensuring that the company is operating in compliance with all relevant laws and regulations. As the founder of Serverstock, I am also responsible for building relationships with customers, partners, and other stakeholders in the industry. This would involve developing marketing and sales strategies, attending industry events and conferences, and networking with other professionals in the field. In addition, I need to constantly monitor the latest trends and developments in the cloud computing industry and adjust the company's strategy and offerings accordingly. This involves developing new products or services, partnering with other companies, or acquiring new technologies or intellectual property. Show less

Network Configuration and Installation:Skillfully configured and installed various network devices and services, including Cisco Routers (1900, 2600, 2900 Series), Cisco Switches (2900, 3500, 3600, 3700, 3800 Series), Cisco Firewalls (5510, 5515, 5545 Series), and VPN solutions.Network Specifications and Design:Collaborated with users, analyzed workflow, access requirements, and security needs to establish network specifications. Your expertise extended to designing router… Show more Network Configuration and Installation:Skillfully configured and installed various network devices and services, including Cisco Routers (1900, 2600, 2900 Series), Cisco Switches (2900, 3500, 3600, 3700, 3800 Series), Cisco Firewalls (5510, 5515, 5545 Series), and VPN solutions.Network Specifications and Design:Collaborated with users, analyzed workflow, access requirements, and security needs to establish network specifications. Your expertise extended to designing router administration, including interface configuration and routing protocols.Maintenance and Upgrades:Diligently maintained network systems to meet business objectives and SLAs.Regularly performed network maintenance, system upgrades (including service packs, patches, and hot fixes), and configurations.Change Management and Troubleshooting:Adhered to established configuration and change management policies, ensuring successful changes to servers and network infrastructure. As a Level-3 support resource, you troubleshooted and resolved Windows Servers, network, and system issues.Resource Monitoring and Deployment:Monitored system resource utilization, trends, and capacity planning. Successfully deployed new devices within the infrastructure environment.Team Management and Reporting:Effectively managed L1 engineers, assigning tasks and ensuring efficient operations.Regularly submitted comprehensive performance reports on networks and servers to management. Show less

Security Appliance Configuration:Proficiently configured and maintained Dell SonicWALL Firewall TZ400 and FortiGate firewall devices.Implemented IP Routing (NAT) and Static NAT for web servers, enhancing security and performance.Network Security Recommendations:Provided strategic security recommendations to management and effectively integrated them into network security policies. Collaborated with cross-functional teams to ensure compliance with industry standards and best… Show more Security Appliance Configuration:Proficiently configured and maintained Dell SonicWALL Firewall TZ400 and FortiGate firewall devices.Implemented IP Routing (NAT) and Static NAT for web servers, enhancing security and performance.Network Security Recommendations:Provided strategic security recommendations to management and effectively integrated them into network security policies. Collaborated with cross-functional teams to ensure compliance with industry standards and best practices.VPN Management:Expertly managed IPSEC VPN and SSL VPN on firewalls, enabling secure remote access for authorized users. Created and administered VPN user policies based on access rights and business requirements.Network Load Balancing:Configured and maintained network load balancing solutions, optimizing resource utilization and minimizing downtime.Wireless Connectivity:Deployed and managed Cisco and NetGear access points, ensuring reliable Wi-Fi connectivity for users.Monitored uptime and promptly addressed any connectivity issues.Data Backup and Antivirus Management:Scheduled daily, weekly, and monthly backups of file servers, safeguarding critical data. Installed and managed Seqrite Endpoint Security to protect against threats.Client OS Installation:Proficiently installed and configured client operating systems (Windows 7, 8, and 10) in alignment with company IT policies.User and Computer Management:Created and managed user accounts and computer resources on Windows Server 2008 R2. Granted access rights to file servers, IIS servers, and SQL database servers with approval from technical leads or managers.Troubleshooting and Issue Resolution:Diagnosed and resolved daily network, server, and user-related issues promptly. Collaborated with cross-functional teams to ensure seamless operations. Show less

As a dedicated Desktop Support Engineer, I provided critical assistance to AMC’s clients, ensuring seamless operations of their networks, servers, and desktops. My responsibilities included:On-Site Troubleshooting:Visited client locations to diagnose and resolve technical issues related to networks, servers, and desktop systems. Delivered prompt and effective solutions, maintaining high client satisfaction.Network Device Management:Installed and monitored network… Show more As a dedicated Desktop Support Engineer, I provided critical assistance to AMC’s clients, ensuring seamless operations of their networks, servers, and desktops. My responsibilities included:On-Site Troubleshooting:Visited client locations to diagnose and resolve technical issues related to networks, servers, and desktop systems. Delivered prompt and effective solutions, maintaining high client satisfaction.Network Device Management:Installed and monitored network devices, including Cisco routers and switches. Ensured optimal performance and reliability of network infrastructure.Wireless Connectivity:Deployed and maintained access points for Wi-Fi connectivity, enhancing user experience. Addressed connectivity challenges promptly.WAN Connectivity Management:Managed and maintained wide area network (WAN) connections, ensuring seamless communication across locations.Remote Support Collaboration:Provided remote support to engineers at other locations, assisting with network and server issues.Collaborated effectively to resolve complex technical challenges.Uptime Maintenance:Ensured network devices (routers, switches) and servers remained operational with minimal downtime.Implemented proactive measures to prevent disruptions.Hardware Installation:Installed and configured hardware devices, including network printers and scanners. Ensured smooth integration into existing infrastructure.Client OS Deployment:Installed client operating systems (Windows XP, 7) in alignment with company IT policies. Configured software applications as per organizational guidelines.User and Computer Management:Created and managed user accounts and computer resources on Windows Server 2003/2008. Assigned access rights based on business requirements.Email Application Maintenance:Installed and maintained MS Outlook (versions 2003, 2007, and 2010) for seamless email communication. Show less

As a Hardware & Networking Engineer, I excelled in the following areas:Hardware Assembly and Disassembly:Proficiently assembled and disassembled desktop computers, ensuring optimal performance and reliability.System Troubleshooting:Diagnosed and resolved hardware and networking issues promptly. Ensured seamless operations for end users.On-Site Customer Support:Visited end customers to address technical problems effectively. Delivered exceptional service and… Show more As a Hardware & Networking Engineer, I excelled in the following areas:Hardware Assembly and Disassembly:Proficiently assembled and disassembled desktop computers, ensuring optimal performance and reliability.System Troubleshooting:Diagnosed and resolved hardware and networking issues promptly. Ensured seamless operations for end users.On-Site Customer Support:Visited end customers to address technical problems effectively. Delivered exceptional service and built strong client relationships.Preventive Maintenance:Conducted quarterly preventive maintenance activities, enhancing system longevity and stability.Software Installation:Installed client workstations along with essential software applications. Aligned with company IT policies for consistent user experiences. Show less