✪ Overseeing project activities including scoping, estimation, tracking, change management, delivery management, cost management, and post-implementation support.✪ Understanding business processes and transformation, information systems concepts, and engineering requirements.✪ Developing solutions aligned with client needs and technology strategies.✪ Managing teams, contracts, and client costs, and handling large contracts/programs.✪ Generating revenue by translating business requirements into solutions and structures.✪ Managing IT Data Integration and Transition Projects.✪ Implementing solutions while anticipating business model impacts.✪ Advising clients on enterprise architecture, technology, information, data, security, and integration.✪ Managing Statements of Work (SOW), invoicing, and business development activities.✪ Utilizing tools like JIRA and Azure Boards for project planning, tracking, and management.✪ Delivering application projects that align with client requirements and organizational goals.✪ Providing leadership and team management to ensure optimal performance and project success.

As a Product Operations Manager at Signzy, I play a pivotal role in optimizing and streamlining the development, launch, and ongoing management of cutting-edge FinTech solutions. Leveraging my expertise in project management, process improvement, and cross-functional collaboration, I ensure seamless coordination between product management, engineering, and customer success teams. By meticulously analyzing metrics and implementing data-driven strategies, I drive continuous improvement in product performance and operational efficiency.

As a dedicated Product Operations professional, I specialize in optimizing the processes and workflows essential to successful product development and launch. With a strong background in project management, I excel in coordinating cross-functional teams to deliver high-quality products on time and within budget. My expertise spans process improvement, metrics analysis, and risk management, ensuring efficient operations and continuous enhancement of product lifecycle management. I thrive in dynamic environments, collaborating closely with stakeholders to achieve strategic objectives and drive business growth through innovative solutions.Key Skills: ✪ Project Management ✪ Process Improvement ✪ Metrics & Analytics ✪ Cross-Functional Collaboration ✪ Quality Assurance ✪ Risk Management ✪ Product Lifecycle Management ✪ Communication & Documentation

✪ Kick-off the flagship application to deliver a stable vernacular content consumption platform with end-to-end execution across 12 languages and 22 states. ✪ Managed communication across departments to schedule and plan the seamless execution, including project allocation, quality check, vendor budgeting, sanity check, streaming on the production platform, and go-live.✪ Benchmarking the produced output performance.✪ Collaborated with a team of 25 associates to work across language and intellect barriers to align them with the project scope.✪ Implemented 1-on-1 mentoring rhythm within my team, reaching high employee happiness and the employee retention rate.✪ Working across software, marketing, and executive teams to ensure that the teams were properly resourced and project benchmarks are achieved on time.✪ Quality review based on competitive analysis, interview with customers, and feature requests.✪ Generating quarterly, on-demand mock tests, for better user experience.✪ Communicated progress and roadblocks to stakeholders, including executive management, and made recommendations to remove roadblocks leading to on-time and on-budget delivery of projects.

✪ Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.✪ Organising, attending, and participating in stakeholder meetings.✪ Documenting and following up on important actions and decisions from meetings.✪ Preparing necessary presentation materials for meetings.✪ Ensuring project deadlines are met.✪ Tool Development and Training.✪ Providing administrative support as needed.✪ Undertaking project tasks as required.✪ Developing project strategies.✪ Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.