Vijay Surya Email and Phone Number
Greetings, I am passionate about Customer Service and Presales which create interest to support and interact with both customers and the company.Currently, I am working as a PreSale Associate at BYJUS where I have learned many things by interacting directly with customers.While I was not working, I used to play Cricket and Badminton. I am a Sports person. Let's Make a Connections! You can email me directly at "suryapgv21@mail.com"
Survey2Connect
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Senior Customer Success ExecutiveSurvey2Connect Jul 2023 - PresentErode, Tamil Nadu, IndiaExperience:๐ Survey2Connect | Senior Customer Success ExecutiveOrchestrating end-to-end customer success strategies to drive client satisfaction and retention.Collaborating closely with clients to understand their needs and tailor solutions accordingly.We are conducting assessments and delivering personalized support for optimal customer experience.Implementing digital marketing strategies to enhance customer engagement and loyalty.๐ HEAR.COM | Sales ConsultantEngaging potential customers to understand their hearing loss concerns and providing comprehensive information on hearing aids.Conducting hearing assessments and fitting sessions, ensuring accurate diagnosis and suitable solutions.We are advising customers on payment options and provide ongoing support for satisfaction.We are keeping up-to-date with hearing aid technology and sharing knowledge with customers.๐ก BYJU'S | Customer Success and Presales ExecutiveManaged a team of customer success specialists, ensuring customer satisfaction and retention.Provided personalized support and product training to maximize value for clients.Developed customer engagement strategies to improve satisfaction and loyalty.Collaborated with the sales team to cross-sell and upsell products.๐ ZETHIC TECHNOLOGIES | Customer Success AssociateWorked closely with clients to understand their objectives and develop success strategies.Provided ongoing support, addressed inquiries, and upsold additional services.Optimized digital marketing campaigns and coordinated with internal teams for successful project delivery.Acted as a customer advocate, conveying feedback and requirements within the organization.๐ฆ ICICI BANK LTD | Assistant ManagerManaged day-to-day banking operations, ensured superior customer service, and achieved sales targets.Handled customer complaints efficiently, providing satisfactory resolutions.Reconciled accounts, maintained compliance, and collaborated with auditors. -
Customer Success ExecutiveByju'S Aug 2021 - Nov 2022Chennai, Tamil Nadu, India -
Assistant ManagerIcici Bank Jan 2019 - Jan 2020Chennai Area, India -
Digital Marketing InternProplus Logics Mar 2019 - Jun 2019Coimbatore Area, India
Vijay Surya Education Details
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Finance, General -
Kongu Arts And Science CollegeBachelor Of Commerce - Bcom
Frequently Asked Questions about Vijay Surya
What company does Vijay Surya work for?
Vijay Surya works for Survey2connect
What is Vijay Surya's role at the current company?
Vijay Surya's current role is Senior Customer Success Executive | Driving Customer Success and Satisfaction at Survey2Connect.
What schools did Vijay Surya attend?
Vijay Surya attended Sri Krishna College Of Technology, Kongu Arts And Science College.
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