Senior Assistant
CurrentTerminal Operational department will check all the facilities provided to passenger on regular intervals. If something is found not functional/ unserviceable they will raise a ticket to corresponding department (Technical services, IT etc.) and close the same whenever the case is closed. the movement a ticket is raised a notification mail needs to be sent to terminal managers and the corresponding department's helpdesk.TOPS (Terminal Operations) will also be responsible for lost and… Show more Terminal Operational department will check all the facilities provided to passenger on regular intervals. If something is found not functional/ unserviceable they will raise a ticket to corresponding department (Technical services, IT etc.) and close the same whenever the case is closed. the movement a ticket is raised a notification mail needs to be sent to terminal managers and the corresponding department's helpdesk.TOPS (Terminal Operations) will also be responsible for lost and found items in Passenger terminal. Any unattended baggage/lost and found item will be handed over to TOPS department L and F desk by CISF, RAXA security, Airline Staff, GHIAL Staff or Passenger. Lost and Found items will be handed over back to passenger if he/she can claim the same by producing the Required proofs (Boarding pass and Identity proof).If currency is found TOPS will immediately handover the same to finance department and hand over back to passenger whenever he/she claims the same. if the found items are perishables ,those will be handover to charity.Application needs to track all the handovers and change history also.Responsibilities: Involved InUnderstand BRS and Use case DocumentPrepared Corresponded test cases and Datasets (system level and global level datasets) in word document.Prepared Test Actions in XLS Sheet.Updating the Test Cases based on review comments by System analyst.Project #3: Guest Relations Management SystemClient: GHIAL Protocol team.Technology: C#, ASP.NET, ADO.NET, .NET Framework 3.5, Visual studio, .NET 08Testing Approach: Manual (Black Box Methodology)Team Size: 6 Show less