Head of business development in MEAA region (Middle east, Africa, Asia) and global Implementation of norbloc products and services.

Product owner for Performance & Behavioral Engine.At Imerzon, we build the Augmented Reality Platform ideal for the Gen - Digital Era to learn and explore essential subjects (STEM).

CogniCX is a growing Digital first company focused on offering the best and Optimal Digital Products and Solutions to our clients by leveraging the Cognitive(AI) technologies to transform their businesses. As AVP - Digital Solutions, was part of the core management team, responsible to shape the product vision, take strategic decisions to manage the digital pipeline, Lead in-house platforms development, manage implementations across industries for transformations with advance digital technologies.

Design and Implementation of Digital and Cognitive solutions for enterprises to transform - existing Manual & Assisted services to 'Orchestrated Self-service' platforms and solutions.

Digital Transformation and Consulting• Lead Solution Architect for Digital implementation opportunities across global BFSI, F&A clients• Responsible for driving Ideation, Business case presentation, Design, Architecture and Implementation of Enterprise wide Digital solutions leveraging advanced tech. – AI (NLP, NLG, NLU), Machine Learning, BPM, Analytics and Robotic Automation (RPA, RDA)• Analyze client’s AS-IS process state to identify both point solutions and end-to-end process transformation opportunities • Enhancing digital portfolio – by studying market developments through White papers, workshops and seminarsSolution Implementation and Delivery• Driving design thinking workshops with key process and business SMEs to derive functional requirements and end-to-end roadmap of digital solutions• Validating and sign-off for Tech. requirements, HLD, UAT and implementation timelines• Designed and delivered AI driven automation solutions for Manual Journal Entry process, Balance Sheet review process, Financial Reporting Automation - F&A; Automated Verifications, Customer Onboarding, Under writing Assistant - BFSI• Driving the identification and signing of key partnerships that would enhance the solution implementation results for the clients• Partnership signed with 4 digital tech. players, 1 of which matured to be a key acquisition• Managed the cross functional teams (Industry experts, Process SMEs, Tech. partners, Info sec, CRM) and successfully lead the Design —> MVP —> Implementation of digital solutions suite• Created framework for implementation of R2R and BFSI solutions across multiple clients at scale

Software Engineering Process – Implementation and Management• Defined and implemented the QMS practices across center wide product development & product implementation projects (42 projects of ISS – Integrated Switching Services product)• Engaging through the entire lifecycle of Products & client projects to – o Evaluate and define Customer requirements & Quality measureso Define and validate the product roadmap, SDLC type, design principles, Coding standards, Testing methodologies, project metrics and measureso Tailoring of SDLC lifecycle depending upon project scope, product nature and product maturity• Certified in Six Sigma Green Belt which is was used to identify Software engineering process improvements, analyze and resolve software build & deliverable quality issues• Reduced Service operating costs in 3 projects - by 15% through identifying bottlenecks and streamlining processes• Developed change management strategies for Org. wide Software services type projects• Developed metrics to determine inefficiencies, improvement area in Product lifecycle• Responsible for Metrics Baselining for each Product type and the client Programs• Ensure effective implementation of high std. metrics programs including - Metrics Analysis, PCB Analysis, Project Process Performance Analysis• Created and assisted new prediction models and tools for Predicting product Quality• Implementation of prediction models to achieve ‘Left Shift in Quality' in all projects• Conducting periodical Audits - IQA, Change Management audits, Monthly Process Compliance and phase wise Deliverable Audits• Ensured Zero Non-Compliance observations in all external assessments of CMMI L5, ISO 9001• Conducted 50+ Center level QMS trainings and workshops, covering 500+ participants

Program Management:• Responsible for overall Program level Planning comprising of 15 Projects• Responsible for Program level Risks Management, Project estimations and planning• Responsible for preparation and publishing of Management Information Reports (MIS)• Member of project’s CCB to Review and Approve Project Progress Reports and Project plans• Responsible for identification of RCA and implementation of Action Plan for all audit findings• Implementation of Project management best practices as per SASE 70 and CMMI L3• Trainer and Facilitator for Agile Scrum practices and Created customized Sprint Backlog, Quality Management:• Implementation of Project management best practices as per SASE 70 and CMMI L3 v1.2• Trainer and Facilitator for Agile Scrum Process• Was part of the Process Improvement team and brought in customized SDLC phases• Created customized Sprint Backlog and Scrum templates• Coordinated external audits for SASE 70, ISO 9001 and CMMI L3 v1.2• Performed audits - Internal Quality Audits(IQA), Process Implementation Checks (PIC), Release Audits (RA) and Configuration Audit (CA)Software Development• Software developer in Mobile Platform for the Telecom OSS/ BSS products• Developer and Administrator for Internal tools – TMS (Time Management System), AHD (Admin Help Desk), MIRS (Management Info. Reporting System) and JIRA