Vas Engineer
Sri Lanka
● Managed and operated Etisalat PRBT system.● Implemented Etisalat Game of Tunes campaign in PRBT system which boost the revenue from 20% per day.● Implanted #111# VAS ussd Menu which includes all the vas services activations.● Handled the MCASH USSD menu integration project from Etisalat side which integrated with BSMSC and USSD Gws. ● Operated and maintained Etisalat Charging gateways BSMSCs and USSD GWS.● Developed of Php /sql admin interface for BSMSCs and VAS services management.● Implemented Java/perl apps to carryout network operational tasks.● Implemented Nagios , Centrion to monitor critical alarms in Etisalat VAS nodes.● Linux / windows server administration.● Troubleshoot network related issues (24*7).● Created USSD, SMS, IVR flows in Amdocs Service Creation Environment, which is integrated with Etisalat Intelligent Network.● Managed vas resources (human,software,hardware) during the migration of all the vas nodes to new IN platform.● Provided L2 and L3 support to customer care teams /cooperate clients (bank sector, private companies) to handle customer complaints and troubleshoot issues.● Provided Routine backups, stat reports and housekeeping for the vas nodes by manipulating oracle,sql databases and processing logs.