Vijitha Nair Email & Phone Number

Ahmedabad, Gujarat, India

 Responsible for driving the premium credit card business; achieving sales targets and acquiring new customers through well-defined channels – Branches, Corporate Banking, Private Banking  Cross selling of various other bank products such as forex cards, asset products and casa. Build and nurture relationships with the branch managers, cluster managers, zonal heads and regional heads Single point of contact for all issues that the branches face for their day to day operations… Show more  Responsible for driving the premium credit card business; achieving sales targets and acquiring new customers through well-defined channels – Branches, Corporate Banking, Private Banking  Cross selling of various other bank products such as forex cards, asset products and casa. Build and nurture relationships with the branch managers, cluster managers, zonal heads and regional heads Single point of contact for all issues that the branches face for their day to day operations for cards Responsible for increasing and maintaining the approval rates through right sourcing  Develop strategies to increase sales volumes and manage costs Acquiring and developing new talent - Handled team of 4 off roll sales executives ; manage, motivate and grow them  Ensuring on-going team coaching and development Show less

Ahmedabad, Gujarat, India

Handle the complete customer life cycle management of allocated accounts of the products like Mobile, FL & DSL having an ARPA of more than 5 lakhs Ensure end to end service delivery for corporate ; meeting their requirement as per defined TAT and SLABe the one point contact for coordinators at Corporate and ensure nil escalationsCommunicate with the existing and new customer about the company’s new product launch or the promotional campaignExecute new service initiatives like… Show more Handle the complete customer life cycle management of allocated accounts of the products like Mobile, FL & DSL having an ARPA of more than 5 lakhs Ensure end to end service delivery for corporate ; meeting their requirement as per defined TAT and SLABe the one point contact for coordinators at Corporate and ensure nil escalationsCommunicate with the existing and new customer about the company’s new product launch or the promotional campaignExecute new service initiatives like service camps, VAS Camps etc in order to significantly enhance the business performanceComplaint handling of the corporate & HNI customers immediately and ensure that both company and customer are getting their fair valueResolving the network issues of the HNI and Corporate clients Authorize tariff adjustments to remain competitive in the markets and retain the clients transferring to other telecoms providersCross-selling and up-selling of various telecom products and value added services to corporate and HNI clientsEstablish continuing rapport with corporate clients with regular contacts to proactively check they are getting the standards in the service level agreementPlan and execute customer engagement initiatives to ensure brand recall and customer satisfaction and advocacy Show less

Ahmedabad, Gujarat, India

Working in the Education, Real Estate and Health & Wellness verticals gave me the opportunity to provide solutions to improve advertising ROIs for businesses and building profitable relationship with them. Businesses looking to improve their topline revenues need to advertise and creating customized clutter-breaking solutions for them.

As a part of MBA course I have to undergo a Summer Internship Training for 4 months. The project carried out was desinging a loan product for low cost housing sector.

Mba, Marketing

Be, Information Technology

Schooling, Science