Vik Brar Email & Phone Number

Montreal, Qc, Ca

Prospecting business opportunity leads that require recruitment and staffing services through a variety of media and cold calling techniquesDevelop strategies to target potential customers and marketsBooking and attending in-person meetings from those calls on a weekly basisDevelop and maintain customer relationships across multiple groups and levelsAttaining and surpassing monthly sales targets

Winnipeg, Manitoba, Ca

Generated new business with marketing initiatives and strategic plans.Planned marketing initiatives and leveraged referral networks to promote business development.Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.Brought in new accounts through successful networking strategies and promotional approaches.Developed business pipeline using cold and warm techniques.Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.Exceeded target individual average revenue goals year over year.Proven ability to learn quickly and adapt to new situations.Skilled at working independently and collaboratively in a team environment.Self-motivated, with a strong sense of personal responsibility.Participated in team projects, demonstrating an ability to work collaboratively and effectively.Successfully create business from new and existing customer accounts Meet and exceed sales targets Deliver outstanding customer service by assisting clients in their decision making process Learn in detail the different services we offer

Winnipeg, Manitoba, Ca

Winnipeg, Manitoba, Ca

Identify and resolve all non-routine, time-bound operational issues occurring afterhoursPrioritize tasks based on sensitivity (emergency, non-routine, routine) and respond accordinglyInterface with Dispatch, Planning, Customer Service and other functional business units to ensure customer and driver satisfactionManage all afterhours inbound/outbound satellite, telephone, email, and in-person communications for City and Highway operationsDocument and report all customer service, planning, and driver-related issues to the appropriate departments/personnelManage all incoming inquiries and provide excellent customer service according to Bison standards

Mississauga, Ontario, Ca

• Providing daily support with customer service, both internal and external• Ensure customer expectations and service levels are met• Working in a time sensitive, fast paced environment as part of a cohesive service driven team• Respond to incoming calls and emails• Serve as first point of contact for customers; answer incoming calls and emails• Follow up with customer for outstanding paperwork, escalate to Account Coordinator if corrective action required• Respond and comply with other tasks, which may be reasonably assigned during the course of and in addition to the completion of normal duties.• Daily audit of time sheets, to ensure all information is correct, include attachment of pro bills and trip numbers as required• Support the Operations Coordinators on last minute planning of local dispatch and other duties as required.• Administrative support as required with data entry, order entry

Skilled at working independently and collaboratively in a team environment.Identified issues, analyzed information and provided solutions to problems.Proved successful working within tight deadlines and a fast-paced environment.Demonstrated leadership skills in managing projects from concept to completion. Develop consumer and commercial customer solutions to local and national accountsGenerate new business leads as well as foster existing customer relationships Ensure complete customer satisfaction in a fast-paced environment.

Cary, Nc, Us

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)Receive and process warehouse stock products (pick, unload, label, store)Perform inventory controls and keep quality standards high for auditsKeep a clean and safe working environment and optimise space utilisationComplete diary logs into inventoryReport any discrepanciesCommunicate and cooperate with supervisors and coworkersOperate and maintain preventively warehouse vehicles and equipmentFollow quality service standards and comply with procedures, rules and regulations

Toronto, On, Ca

Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.Managed performance reviews for 10+ employees, analyzing individual employee achievements and overall trends in workforce execution metrics.Partnered with Shift manager to train and develop team member skillsets and competencies.Supervised team members to confirm compliance with set procedures and quality requirements.

Toronto, On, Ca

• Responded to customers with an appropriate sense of urgency.• Suggested products, combos or sizes appropriately.• Resolved customer concerns and complaints in a friendly manner.• Communicated with management team regarding service related issues.• Kept the front counter/drive thru area organized, stocked and ready for rush.