Vik Viswanath Email & Phone Number

New York City Metropolitan Area

• Participate in Operations and Strategy sessions to provide inputs and identify potential growth opportunities for the organization

Successfully led the team to ensure successful implementation of multiple cross-functional requirements and new client implementations for Healthcare clients in accordance with agreed upon client deliverables.Managed projects effectively with status updates and risks to key stakeholders and leadership throughout project life cycles.Single point of contact.

Greater New York City Area

• Responsible for managing the client portfolio consisting of 150+ projects.
• Managing the budget of $50 million of the client portfolio.
• Responsible for hiring resources and building a team to manage multiple projects within the client portfolio
• Played an instrumental role in securing funds for supporting client portfolio.
• Review custom client requests at Triage and discuss potential solutions with Account Management.
• Work with Account Management, IT and functional… Show more

Greater New York City Area

• Managed a successful implementation of Single sign on functionality for multiple clients to enhance member experience.
• Review custom client requests at Triage and discuss potential solutions with Account Management.
• Work with Account Management, IT and functional areas to create solutions to achieve the client and corporate goals.
• Lead team meeting to identify strategic solutions to meet client objectives.
• Work with account teams and functional areas to define business… Show more
• Work with account teams and functional areas to define business requirements and specifications.

Greater New York City Area

• Managed a successful implementation of a new Product – First Fill New to therapy for Book of Business clients.
• Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements.
• Lead core team meeting to identify strategic solutions to meet client objectives.
• Worked with client account teams for gathering / defining business requirements, writing specifications and translated statement of work into business requirements.
• Lead… Show more
• Lead discussions during requirement meetings.

Greater New York City Area

• Managed a team of 5 Business Technical Analysts involved in new client installations, existing client re-installations, and ongoing maintenance support of clients technical and system requirements.
• Managed a successful installation of a large health plan client with $2 Billion in annual drug spend.
• Responsible for managing a team through custom client requirements and implementation.
• Manage custom cross functional requirements to ensure progress and deliver on schedule as per… Show more
• Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements.
• Assist the account and sales teams in reviewing and responding to RFP’s and performance guarantees.

Greater New York City Area

• Lead client meetings to identify unique requirements and client objectives.
• Lead discussions during the client installations and requirement meetings.
• Responsible for implementation of the client requirements in accordance with agreed upon deliverables.
• Analyze file data (eligibility, claims, etc.) provided by client to ensure accuracy with documented requirements
• Analyze data on inbound and outbound files to ensure processing accuracy.
• Prepare and maintain a… Show more

Greater New York City Area

• Worked with clients for gathering / defining business requirements, writing specifications and translated statement of work into business requirements.
• Act as a liaison/project manager between various cross functional areas including client, user groups, operations and development to support cross functional requirements
• Create file mapping documents, such as eligibility, prior authorization, external claims history, billing with the CMMI formats as required.
• Create and enter… Show more
• Create and enter projects into the Project Tracking System, manage tasks and deliverables to ensure project deadlines are met and implement successfully.
• Define and document client requirements for installations and overall project support. Show less

Greater New York City Area

• Project: Viapt – (User Request System)Viapt is an In-house User Request System that is a Project Life Cycle management tool that brings together all phases of project and request management. Its workflow capability.
• Worked as a liaison between technical development team and business users and… Show more Project: Viapt – (User Request System)Viapt is an In-house User Request System that is a Project Life Cycle management tool that.
• Worked as a liaison between technical development team and business users and performed analysis to determine and verify business requirements and functional design.
• Implemented RUP, analyzing business requirements using use cases.Project: Mainframe RetirementThe project was to retire the mainframe/legacy systems and convert to SAP environment. This project involved moving all the.
• Responsible for gathering key information from users and mainframe application developers and translated into requirements for the SAP developers.
• Analyzed solutions to meet user requirements for customizations, tests, implement maintenance and support. Show less

Greater New York City Area

Business Analyst - Worked with business users for gathering / defining business requirements, writing specifications and translated statement of work into business and system level requirements.

Bachelor'S Degree, Business Administration And Management, General

Master'S Degree, Management Information Systems, General

Education record