• Participate in Operations and Strategy sessions to provide inputs and identify potential growth opportunities for the organization

Successfully led the team to ensure successful implementation of multiple cross-functional requirements and new client implementations for Healthcare clients in accordance with agreed upon client deliverables.Managed projects effectively with status updates and risks to key stakeholders and leadership throughout project life cycles.Single point of contact for clients during the implementation of complex custom requirements, escalation and issue resolution.Developed process… Show more Successfully led the team to ensure successful implementation of multiple cross-functional requirements and new client implementations for Healthcare clients in accordance with agreed upon client deliverables.Managed projects effectively with status updates and risks to key stakeholders and leadership throughout project life cycles.Single point of contact for clients during the implementation of complex custom requirements, escalation and issue resolution.Developed process improvements for visibility of tracking issues/risks, streamlined the reporting to Senior. Leadership, Investment Committee and the Board of Directors and implemented multiple Standard Operating Procedures (SOPs).Identified gaps in data file management / processing and implemented SOP’s to improve efficiency.Managed the budget of $10 million of the project portfolio – equity and debt fund.Responsible for managing the Profit and Loss (P&L) of various departments and Cost Centers. Identified improvement opportunities by centralizing various Cost Centers.Responsible for identifying risks to the health of the organization by analysis and forecasting of the financial portfolio. Advised the Board of Directors on the financial health and identifying potential solutions to address the risks.Reviewed and monitored Management Information reports; identified improvement opportunities across the organization and implemented processes to improve efficiency and productivity.Collaborated with the Finance Team to create projections and build financial models/scenarios to identify risks on debt servicing, cash flow and timeline for break even and profitabilityLead the review and assessment of innovations, analyze the potential and present it to the Investment CommitteeCollaborated with the founding members on business strategies and growth opportunities to expand into additional markets and increase revenue Show less

• Responsible for managing the client portfolio consisting of 150+ projects.• Managing the budget of $50 million of the client portfolio.• Responsible for hiring resources and building a team to manage multiple projects within the client portfolio• Played an instrumental role in securing funds for supporting client portfolio.• Review custom client requests at Triage and discuss potential solutions with Account Management. • Work with Account Management, IT and functional… Show more • Responsible for managing the client portfolio consisting of 150+ projects.• Managing the budget of $50 million of the client portfolio.• Responsible for hiring resources and building a team to manage multiple projects within the client portfolio• Played an instrumental role in securing funds for supporting client portfolio.• Review custom client requests at Triage and discuss potential solutions with Account Management. • Work with Account Management, IT and functional areas to create solutions to achieve the client and corporate goals. • Lead team meeting to identify strategic solutions to meet client objectives.• Direct the team to ensure successful implementation of the client requirements in accordance with agreed upon deliverables. • Manage the team to engage in custom cross functional requirement discussions.• Directing the team to manage projects effectively with regular status update and meetings across key stakeholders. Show less

• Managed a successful implementation of Single sign on functionality for multiple clients to enhance member experience.• Review custom client requests at Triage and discuss potential solutions with Account Management. • Work with Account Management, IT and functional areas to create solutions to achieve the client and corporate goals. • Lead team meeting to identify strategic solutions to meet client objectives.• Work with account teams and functional areas to define business… Show more • Managed a successful implementation of Single sign on functionality for multiple clients to enhance member experience.• Review custom client requests at Triage and discuss potential solutions with Account Management. • Work with Account Management, IT and functional areas to create solutions to achieve the client and corporate goals. • Lead team meeting to identify strategic solutions to meet client objectives.• Work with account teams and functional areas to define business requirements and specifications.• Responsible for implementation of the client requirements in accordance with agreed upon deliverables. • Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements.• Manage projects effectively with regular status update and meetings across key stakeholders• Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements. Show less

• Managed a successful implementation of a new Product – First Fill New to therapy for Book of Business clients.• Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements.• Lead core team meeting to identify strategic solutions to meet client objectives.• Worked with client account teams for gathering / defining business requirements, writing specifications and translated statement of work into business requirements. • Lead… Show more • Managed a successful implementation of a new Product – First Fill New to therapy for Book of Business clients.• Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements.• Lead core team meeting to identify strategic solutions to meet client objectives.• Worked with client account teams for gathering / defining business requirements, writing specifications and translated statement of work into business requirements. • Lead discussions during requirement meetings. • Responsible for implementation of the new product in accordance with agreed upon deliverables. • Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements Show less

• Managed a team of 5 Business Technical Analysts involved in new client installations, existing client re-installations, and ongoing maintenance support of clients technical and system requirements. • Managed a successful installation of a large health plan client with $2 Billion in annual drug spend. • Responsible for managing a team through custom client requirements and implementation.• Manage custom cross functional requirements to ensure progress and deliver on schedule as per… Show more • Managed a team of 5 Business Technical Analysts involved in new client installations, existing client re-installations, and ongoing maintenance support of clients technical and system requirements. • Managed a successful installation of a large health plan client with $2 Billion in annual drug spend. • Responsible for managing a team through custom client requirements and implementation.• Manage custom cross functional requirements to ensure progress and deliver on schedule as per the requirements.• Assist the account and sales teams in reviewing and responding to RFP’s and performance guarantees.• Provided leadership using extensive knowledge of Point of Sale and Prescription systems and operations to translate custom business needs into project specifications.• Managed the gathering and interpretation of technical requirements into efficient business requirements and drove solutions through complete software development lifecycle. Show less

• Lead client meetings to identify unique requirements and client objectives.• Lead discussions during the client installations and requirement meetings. • Responsible for implementation of the client requirements in accordance with agreed upon deliverables. • Analyze file data (eligibility, claims, etc.) provided by client to ensure accuracy with documented requirements• Analyze data on inbound and outbound files to ensure processing accuracy.• Prepare and maintain a… Show more • Lead client meetings to identify unique requirements and client objectives.• Lead discussions during the client installations and requirement meetings. • Responsible for implementation of the client requirements in accordance with agreed upon deliverables. • Analyze file data (eligibility, claims, etc.) provided by client to ensure accuracy with documented requirements• Analyze data on inbound and outbound files to ensure processing accuracy.• Prepare and maintain a project plan for installations and significant technical requirements• Performed business level analysis, and provided documentation for deliverables.• Work with client to develop test scenarios, organize and coordinate testing and review testing results with client• Organize and lead internal meetings to provide strategic solutions to client issues.• Collaborate with the client, Account Management, development and other functional areas to create solutions to achieve the client and Medco corporate goals. • Seek flexible, globally applicable system solutions for client requirements• Coordinate support of IT, Quality Assurance and Operations areas to achieve the client’s goals. • Manage an issues log to determine root cause and preventive measure. Show less

• Worked with clients for gathering / defining business requirements, writing specifications and translated statement of work into business requirements. • Act as a liaison/project manager between various cross functional areas including client, user groups, operations and development to support cross functional requirements• Create file mapping documents, such as eligibility, prior authorization, external claims history, billing with the CMMI formats as required. • Create and enter… Show more • Worked with clients for gathering / defining business requirements, writing specifications and translated statement of work into business requirements. • Act as a liaison/project manager between various cross functional areas including client, user groups, operations and development to support cross functional requirements• Create file mapping documents, such as eligibility, prior authorization, external claims history, billing with the CMMI formats as required. • Create and enter projects into the Project Tracking System, manage tasks and deliverables to ensure project deadlines are met and implement successfully.• Define and document client requirements for installations and overall project support. Show less

Project: Viapt – (User Request System)Viapt is an In-house User Request System that is a Project Life Cycle management tool that brings together all phases of project and request management. Its workflow capability tracks all approval steps from the initial request through post-implementation support. VIAPT’s tight integration with other third party tools makes it an essential tool for any company.• Worked as a liaison between technical development team and business users and… Show more Project: Viapt – (User Request System)Viapt is an In-house User Request System that is a Project Life Cycle management tool that brings together all phases of project and request management. Its workflow capability tracks all approval steps from the initial request through post-implementation support. VIAPT’s tight integration with other third party tools makes it an essential tool for any company.• Worked as a liaison between technical development team and business users and performed analysis to determine and verify business requirements and functional design.• Implemented RUP, analyzing business requirements using use cases.Project: Mainframe RetirementThe project was to retire the mainframe/legacy systems and convert to SAP environment. This project involved moving all the data from the mainframe to the UNIX systems to be compatible with the SAP systems.• Responsible for gathering key information from users and mainframe application developers and translated into requirements for the SAP developers.• Analyzed solutions to meet user requirements for customizations, tests, implement maintenance and support. Show less

Business Analyst - Worked with business users for gathering / defining business requirements, writing specifications and translated statement of work into business and system level requirements.