Highly skilled and experienced healthcare manager with a proven track record of leading successful teams in healthcare and retail industries. Expertise in overseeing daily operations, developing and implementing strategies, and achieving targets while maintaining a high level of customer satisfaction. Effective communicator with excellent problem-solving skills and ability to motivate and coach staff to achieve their full potential.With over seven years of experience in management and customer service roles, including managing operations, leading teams, and achieving sales targets in a retail setting, I have developed strong leadership qualities and a results-oriented approach. Additionally, my two years of experience in aged care, disability support, and community services have given me valuable experience in managing care teams, ensuring quality care delivery, and achieving positive outcomes for clients.I hold a Diploma in Community Services (Case Management) and Certificates III in Aged Care, Home and Community Care, and Business Administration and Medical Terminology. Currently pursuing a Bachelor of Business degree, I am a lifelong learner committed to staying current with industry trends and best practices.
Home And Community Care
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Care Manager And Home Care CoordinatorHome And Community CareSydney, Nsw, Au
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Care Manager/Home Care CoordinatorHome And Community Care Jun 2023 - Present
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Assistant Care ManagerThe Myhomecare Group Australia Jul 2022 - Feb 2024Australia☤ Co-manage and supervise a team of community care and nursing staff, including scheduling, training, and performance reviews☤ Conduct assessments and develop care plans for patients in consultation with healthcare professionals and families☤ Ensure compliance with industry standards and regulations, including documentation and reporting requirements☤ Manage budgets and resources to maximise efficiency and minimise costs☤ Foster a positive and supportive work environment that promotes professional development and teamwork -
Support Nurse, AinThe Myhomecare Group Australia Nov 2021 - Sep 2022☤ Assisted with the provision of high-quality nursing care for elderly and disabled clients in the community☤ Monitored and recorded vital signs, administered medications, and assisted with activities of daily living☤ Worked collaboratively with other healthcare professionals to develop and implement care plans that met individual needs and preferences☤ Maintained a safe and clean environment for patients and staff, including infection control measures and equipment maintenance☤ Communicated effectively with patients, families, and colleagues to ensure a positive and respectful care experience -
Community Care Assistant And Transpec Physio AssistantThe Myhomecare Group Australia Jul 2021 - Dec 2021☤ Provided support to elderly and disabled clients in the community, including transportation, personal care, and domestic assistance☤ Assisted with physiotherapy exercises and equipment, including Transpec machines, to improve mobility and reduce pain☤ Communicated with clients, families, and healthcare professionals to ensure a coordinated and effective care plan☤ Maintained accurate records and documentation of care activities and outcomes -
Night-Time Assistant In Nursing (Ain)Adelene Village Oct 2021 - Feb 2024☤ Provide high-quality nursing care to elderly residents with various health conditions, including dementia, mobility issues, and chronic diseases☤ Monitor and record vital signs, administer medications, and assist with activities of daily living☤ Work collaboratively with other healthcare professionals to develop and implement care plans that meet individual needs and preferences☤ Maintain a safe and clean environment for patients and staff, including infection control measures and equipment maintenance☤ Communicate effectively with patients, families, and colleagues to ensure a positive and respectful care experience
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Disability Support Worker - Challenging Behaviours, Ability OptionsAbility Options Jul 2021 - Feb 2024☤ Provide support to clients with challenging behaviours and mental health issues, including assistance with daily living activities and behaviour management☤ Work collaboratively with other healthcare professionals to develop and implement care plans that meet individual needs and preferences☤ Maintain a safe and supportive environment for clients, including implementing appropriate behavioural interventions and strategies☤ Communicate effectively with clients, families, and colleagues to ensure a positive and respectful care experience -
Domestic Care Support NurseDacs - Dementia And Aged Care Services Australia Mar 2021 - Sep 2021☤ Provided domestic assistance to elderly and disabled clients, including cleaning, laundry, and meal preparation☤ Assisted with personal care activities, including grooming, dressing, and toileting☤ Monitored and reported changes in clients' health status to healthcare professionals☤ Maintained accurate records and documentation of care activities and outcomes
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Department Manager, Fresh Bakery & DelicatessenColes Group Jun 2016 - Sep 2021Australia🥗 Developed and coached team members to enhance their skills and knowledge in bakery and deli operations, resulting in increased productivity and customer satisfaction🥗 Fostered a positive and supportive work environment that encouraged teamwork, open communication, and feedback🥗 Demonstrated strong problem-solving skills and ability to make timely and effective decisions, even in high-pressure situations🥗 Consistently communicated company goals and expectations to staff, and motivated them to achieve and exceed targetsACHIEVEMENTS:🥗 Exceeded department sales targets consistently through effective merchandising and promotions, resulting in increased profitability🥗 Reduced costs by implementing efficient ordering and inventory management practices, and optimising staffing levels based on demand, resulting in year on year decrease in department expenses throughout tenure🥗 Developed and launched a new product lines, generating additional revenues🥗 Consistently received positive customer feedback and achieved high ratings on customer satisfaction surveys, reflecting the team's commitment to delivering exceptional service and quality products
Vikashni Prasad Education Details
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Masters -
Certificate Iii In Aged Care -
Certificate Iv In Ageing -
Diploma In Community Services -
Hd, D
Frequently Asked Questions about Vikashni Prasad
What company does Vikashni Prasad work for?
Vikashni Prasad works for Home And Community Care
What is Vikashni Prasad's role at the current company?
Vikashni Prasad's current role is Care Manager and Home Care Coordinator.
What schools did Vikashni Prasad attend?
Vikashni Prasad attended University Of Wollongong, Certificate Iii In Aged Care, Certificate Iv In Ageing, Diploma In Community Services, University Of Wollongong.
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