• Take the patient’s history under supervision with the patient’s consent• Coordinate patients’ intake• Enter data in Electronic medical records while maintaining a high degree of confidentiality• Ensure that all PPE and protective measures are up- to -date in the clinic• Follow all Canadian guidelines

• Handled office and administrative tasks within a fast-paced multi-physician practice.• Accomplished the process of patient check-in/check-out, verifying insurance, and collecting third-party claims.• Efficient in appointment scheduling, facilitating telemedicine requests, and managing patient records, medical billing, and financial information.• Assisted in completing charts by transcribing results of patient and doctor consultations and conducting monthly chart audits with precise attention to detail.• Oversaw daily office operations of staff employees including pay stubs, leave records, and training of staff, especially in medical billing and data entry software.• Participated in management meetings, recorded notes, created action plans, and composed and drafted outgoing correspondence for superior officers.• Acted as liaison between management and staff to address or resolve problems, attend to inquiries and complaints of patients, and provide grievance redressal.• Handled records of stock for medications, medical equipment, and other inventory apart from negotiating with labs and medical suppliers for discounts and annual maintenance contracts.

• Taught healthcare workers laboratory, clinical and theory instruction on public health and diseases, such as AIDS/HIV, Maternal and Child Health, Health, Reproductive Health, Nutrition, and Immunization campaigns.• Worked as a member of committees dealing with instruction, student matters, and/or district-related concerns• Active participation in Inter and Intra department and division meetings and discussed challenges presented to health workers and provide effective solutions• Provided Medical and nursing students with the appropriate hands-on laboratory and phlebotomy training following standard procedures• Taught medical and nursing students anatomy, Surgical pathology and General Surgery• Facilitated courses on computer applications for maintaining patients’ case management and records• Member of District Quality and Assurance Committee to ensure quality health care to beneficiaries.• Trainer of Trainers (TOT) for Family planning services• Performed independent surgeries both in elective and emergency situations.• Awarded twice by State and District administration for exemplary work in establishing 100 bedded makeshift Covid hospital within three days, leading a team of health care workers and doing exemplary work in the COVID pandemic.