As a restaurant manager at Udupi Cafe Banglore Idli, I oversee the daily operations, customer service, and marketing of the popular South Indian restaurant. I have been in this role for over two years, and I have successfully increased the sales, retention, and satisfaction of our customers. I have also implemented a CRM system to manage our customer data and feedback, and an inside sales strategy to generate more leads and referrals. I have a certification in Troubleshooting Exchange Online, which helps me to communicate effectively with our online customers and partners. I also have a certification in Essential French in Two Hours, which enables me to interact with our diverse and international clientele. I graduated from Doon Valley Public School in 2011, where I developed my passion for hospitality and service. I have a strong communication and leadership skills, and I enjoy working with my team to deliver a high-quality and authentic dining experience. My mission is to promote the culture and cuisine of South India, and to make Udupi Cafe a destination for food lovers.