Vikas Bhatia Email & Phone Number

Noida, UP, IN

Noida, Uttar Pradesh, India

Collection & Recovery

Delhi, India

Handling 5 state of North region (Delhi-NCR, Uttar Pradesh, Rajasthan, Uttarakhand & Chandigarh (UT).✓ Create a working environment that supports optimum workforce productivity, engagement, effectiveness and efficiency.✓ Responsible to handle and maximize recovery for MSME (Business Loans) portfolio for the North region.✓ Allocate and divide.

Noida, Uttar Pradesh, India

Handling 5 state of North region (Delhi-NCR, Punjab, Haryana, Himachal & Uttarakhand).✓ Responsible to handle and maximize recovery for MSME (Business Loans) portfolio for the North region.✓ Allocate and divide responsibilities among the team and achieve assigned targets on monthly basis.✓ Continuously monitoring collection agencies and executives to.

Delhi, India

Handling Collection of PL & BL portfolio of bucket 2 & 3 for Delhi-NCR.✓ Managing delinquent account collection and establishing term payment. ✓ Allocation of cases, ensuring field visit and normalization of delinquent accounts.✓ Conceptualizing & implementing collection strategies in case of payment defaults.✓ Driving agencies under strict process module.

Delhi, India

Handling Collection for Two Wheelers portfolio for Delhi NCR.✓ Handling TW portfolio for bucket 0 & 4 for Delhi NCR location.✓ Analysis delinquent account and devising strategies for recoveries. ✓ Handling approximately 1000-1500 cases for bucket 0 and 400 to 500 cases for bucket 4.✓ Driving collection agencies with regular reviews under strict process set.

Delhi, India

Handling 2 collection agencies.✓ Handling team of 32 Collection executives.✓ Responsible for collection and increase revenue.✓ Doing collection audit for agencies & conducting mystery audit for collection agencies.✓ Responsible for product related training to executives to increase collection revenue.✓ Handling query/request/complaint of the customers.✓.