Vikas Gopal

Vikas Gopal Email and Phone Number

Solution Architect at Amdocs | Product Owner | Senior Business Analyst | Telecommunication | Digital Commerce and Customer Experience @ Amdocs
chesterfield, missouri, united states
Vikas Gopal's Location
Pune, Maharashtra, India, India
Vikas Gopal's Contact Details

Vikas Gopal work email

Vikas Gopal personal email

About Vikas Gopal

A competent professional experience in various roles primarily as Business Analyst/Solution Architect in Telecom industry. Skilled in business requirements analysis, product management, software architecture, backlog grooming, roadmap discussions, digital project transformations and team management. Expertise in Product Catalog Management, CRM, Order Management and Telecom Billing. Holding a Computer Science degree of B.Tech from National Institute of Technology (NIT) Warangal.

Vikas Gopal's Current Company Details
Amdocs

Amdocs

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Solution Architect at Amdocs | Product Owner | Senior Business Analyst | Telecommunication | Digital Commerce and Customer Experience
chesterfield, missouri, united states
Website:
amdocs.com
Employees:
28811
Vikas Gopal Work Experience Details
  • Amdocs
    Software Architect
    Amdocs Apr 2022 - Present
    Pune, Maharashtra, India
  • Amdocs
    Product Owner - Digital Experience (R&D)
    Amdocs Feb 2019 - Apr 2022
    Pune, India
    •Working on next-generation Amdocs Digital products in microservices for telecom business based on TMF standards in CRM and Ordering Domains.•Coordinate with product management, portfolio architects, program managers and customers to manage product roadmap and backlog.•Functional analysis & competitive market research.•Refinement of high-level EPICs into Feature and User Stories for development.•Working with cross functional teams to ensure timely design, development, and delivery of product versions.•Manage and prioritize the product backlog to align with customer expectations.•Work with technical writers to ensure the quality of product documentation and release notes.•Review and approve the developed product features and present to stakeholders as necessary per Iteration.
  • Amdocs
    Business Analyst Team Lead
    Amdocs Aug 2014 - Jan 2019
    Pune, India
    •Led the development team of 15 members for Optus Enterprise (B2B) product catalog stream.•Responsible for E2E delivery, manage BA teams in handling Data gathering, Development, Portfolio Testing, UAT, Pre-production, Production readiness and CR deliveries for Catalog stream including Product Configuration.•Discovery, Scoping & Solution designing sessions for product model in Singtel /Optus B2C projects.•Led team of 6 member for billing catalog solution of Enterprise products for Vodafone India Pvt. Ltd. •Giving solutions in a cost-effective way and delivered Vodafone Enterprise project with consistent track record of minimal defects count.•Got recognition award for special efforts and significant contribution in Vodafone India Project.
  • Amdocs
    Senior Business Analyst
    Amdocs Jan 2012 - Jul 2014
    Pune, India
    •Analysis of production crisis situations and provide short term and long-term solutions.•Worked as a lead for phases 1 of Vodafone project from product catalog team, with on an average 6 people in the team, from design stage to delivery stage with high quality.•Manage the team of developers though various SDLC phases such as solution design, development, and testing.•Undertook initiative to conduct product level training sessions for new team members to augment knowledgeable and productive resources.•Started implementation code review initiative in the team for enhancing quality.•Led requirement gathering activity from the team including BPT data gathering, developing, and releasing to production.•Planning of UAT support and ongoing maintenance models.
  • Amdocs
    Analyst Business Implementation
    Amdocs Aug 2010 - Dec 2011
    Pune, India
    •Received ‘Quality Award’ in Bell Canada project in Amdocs.•Conducted on-site hands on training for the customer.•Mentoring development and testing streams for successful delivery of product offerings and configuration.•Translation & Migration of legacy data (ATOS) to Amdocs System during transformation project of Vodafone India.•Worked in different accounts – Vodafone India (8 circles), Bell Canada Project for self-service portal which includes transformation projects from legacy to Amdocs systems
  • Amdocs
    Subject Matter Expert
    Amdocs Aug 2008 - Jul 2010
    Pune, India
    •Configuration of Billing Offers, Product Offers, Compatibility Rules in product configurator to support business needs.•Worked in AT&T project to gather catalog requirement, business process table activities and CR support.•Appreciation in the first year of joining for quick learning, defect handling and teamwork.•Development and handling release activities to provide catalog data to all downstream application.
  • Picsquare
    Summer Internship
    Picsquare May 2006 - Jun 2006
    Bangalore, India
    •Picsquare India Pvt. Ltd. was an online photo printing service to print digital photos and other products.•Worked on Java framework on a web application to design the font end of the website using JSP and MySQL in a project team of 4 people.

Vikas Gopal Skills

Unix Telecommunications Billing Requirements Analysis Sql Business Analysis Pl/sql Java Enterprise Edition Oracle Bss Software Project Management

Vikas Gopal Education Details

Frequently Asked Questions about Vikas Gopal

What company does Vikas Gopal work for?

Vikas Gopal works for Amdocs

What is Vikas Gopal's role at the current company?

Vikas Gopal's current role is Solution Architect at Amdocs | Product Owner | Senior Business Analyst | Telecommunication | Digital Commerce and Customer Experience.

What is Vikas Gopal's email address?

Vikas Gopal's email address is go****@****ail.com

What schools did Vikas Gopal attend?

Vikas Gopal attended National Institute Of Technology Warangal.

What skills is Vikas Gopal known for?

Vikas Gopal has skills like Unix, Telecommunications Billing, Requirements Analysis, Sql, Business Analysis, Pl/sql, Java Enterprise Edition, Oracle, Bss, Software Project Management.

Who are Vikas Gopal's colleagues?

Vikas Gopal's colleagues are Jyoti Kumari, Carlo Giovanni García Santoyo, Shivangi Singhania, Jaya Prakash J, Pratik Mankar, Percy Herrera, Pravin Kharche.

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