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Vikas Goyal is listed as Senior Technical Program Manager | Delivery Leader | Increasing profitability thru Digital Transformation & Operational Efficiency | Enhancing IT Products & Solutions | Improving Customer Experience at Zensar Technologies, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Vikas Goyal.
Vikas Goyal previously worked as Senior Technical Program Manager | Delivery Lead at Zensar Technologies and Delivery Manager at Bed Bath & Beyond. Vikas Goyal holds Digital Transformation: Platform Strategies from Mit Sloan School Of Management.
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• Total 18 years of IT experience. Over 10 years of rich experience as Techno-Functional Program/ Product/ Project manager & Delivery Lead. • Led Programs end to end (using Scaled Agile & Waterfall) from Inception to delivery/ production support. • Led Digital Transformation initiatives and provided solution using Cloud, DevOps, AEM, Web Analytics & Campaign, IOT, AI, Web & mobile application and Production Support Model to solve business problems.• Domains Exposure: Retail, Automotive, Payments & Fraud, Insurance, Customer Experience (CX), Banking, Aviation & Contact Center etc.• Successfully managed difficult Stakeholders expectations & communicated with C-suite clients/ global Business teams (US, UK, APAC & ANZ), Roadmap planning. • Identified and froze requirements from unorganized business practices. Strong planning/ reviews & managed Risks/ Issues/ escalations for timely & quality deliveries.• Reduced Software Development/ Releases Cycle time up to 50%; Savings up to $1M (YoY) thru Operational Efficiency Initiatives. • Enhanced Customer Experience (3 pts). Worked as an Individual Contributor (IC) & People Manager.
Listed skills include Pmp, Software Project Management, Requirements Analysis, Business Analysis, and 16 others.
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- Managed End to end Program & Delivery for an Enterprise Transformation.- AWS Cloud migration (using 4R strategy), operations scalability.- Collaborated with Business Customers for requirements & planning, UX, Development, Quality Assurance, Practice teams etc. - Digital Engineering Services for quick Order processing and material procurement.- Process.
- Managed Technical Delivery, responsible for end to end program management. - Lead the Digital transformation initiatives, Product Delivery Organization (PDO) Implementation.- Development, QA, Production support & Release management & Collaborated with cross functional teams & Stabilized processes to improve productivity. - Delivered Operational.
- Technical Program/ Product/ Project Management (Up to $30M). - Web & iOS Mobile Solutions, Cloud Computing, Digital Transformation, Compliance & Security Controls.- Web Analytics for enhancing Customer Experience (by 3 points) thru Digitizing Customer Journey and adding Customer Touch points.- Operational Efficiency (from $200K to $900K YoY)- Lead.
- Technical Product Design & Development (IP)- Product Customization & Client Implementation - Pre-sales/ Response Documents - Security Controls & Audits- Product Planning & governance, Risks & Issues management- Stakeholder management and updates; Team management
- IT Product Design, Development, Code review, Code optimization, Automated and manual Testing & Production support for Over Payment, Down Adjustment & Recoveries system and new Source system etc. - DevOps, System Configuration & Administration. - Security Controls & Compliance; Quality Audits.- Team Management.
- Requirement gathering & documentation- Software Product/ System Design, Database Design, Development, Code review, Testing, Deployment & Support.- Governance communication & reporting
Quick answers generated from the profile data available on this page.
Vikas Goyal works for Zensar Technologies.
Vikas Goyal is listed as Senior Technical Program Manager | Delivery Leader | Increasing profitability thru Digital Transformation & Operational Efficiency | Enhancing IT Products & Solutions | Improving Customer Experience at Zensar Technologies.
Vikas Goyal is based in Gurgaon, Haryana, India while working with Zensar Technologies.
Vikas Goyal has worked for Zensar Technologies, Bed Bath & Beyond, Ford Motor Company, Hcl Technologies, and Unitedhealth Group.
You can use AeroLeads to view verified contact signals for Vikas Goyal at Zensar Technologies, including work email, phone, and LinkedIn data when available.
Vikas Goyal holds Digital Transformation: Platform Strategies from Mit Sloan School Of Management.
Vikas Goyal is listed with skills including Pmp, Software Project Management, Requirements Analysis, Business Analysis, Sdlc, Vendor Management, Ms Project, and Software Development.
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