Vikas Goyal Email and Phone Number
Vikas Goyal personal email
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• Total 18 years of IT experience. Over 10 years of rich experience as Techno-Functional Program/ Product/ Project manager & Delivery Lead. • Led Programs end to end (using Scaled Agile & Waterfall) from Inception to delivery/ production support. • Led Digital Transformation initiatives and provided solution using Cloud, DevOps, AEM, Web Analytics & Campaign, IOT, AI, Web & mobile application and Production Support Model to solve business problems.• Domains Exposure: Retail, Automotive, Payments & Fraud, Insurance, Customer Experience (CX), Banking, Aviation & Contact Center etc.• Successfully managed difficult Stakeholders expectations & communicated with C-suite clients/ global Business teams (US, UK, APAC & ANZ), Roadmap planning. • Identified and froze requirements from unorganized business practices. Strong planning/ reviews & managed Risks/ Issues/ escalations for timely & quality deliveries.• Reduced Software Development/ Releases Cycle time up to 50%; Savings up to $1M (YoY) thru Operational Efficiency Initiatives. • Enhanced Customer Experience (3 pts). Worked as an Individual Contributor (IC) & People Manager.
Zensar Technologies
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Senior Technical Program Manager | Delivery LeadZensar Technologies May 2023 - Present- Managed End to end Program & Delivery for an Enterprise Transformation.- AWS Cloud migration (using 4R strategy), operations scalability.- Collaborated with Business Customers for requirements & planning, UX, Development, Quality Assurance, Practice teams etc. - Digital Engineering Services for quick Order processing and material procurement.- Process Improvement to limit/ control the material wastage. - Enhanced Customer Experience.
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Delivery ManagerBed Bath & Beyond Mar 2019 - Apr 2023- Managed Technical Delivery, responsible for end to end program management. - Lead the Digital transformation initiatives, Product Delivery Organization (PDO) Implementation.- Development, QA, Production support & Release management & Collaborated with cross functional teams & Stabilized processes to improve productivity. - Delivered Operational efficiency and reduced TCO. - Improvised Customer experience (Omni-channel experience for Sales and returns) and process automation. - Talent Development and retention.- Vendors, SLA management and governance. -
Program ManagerFord Motor Company Oct 2011 - Mar 2019- Technical Program/ Product/ Project Management (Up to $30M). - Web & iOS Mobile Solutions, Cloud Computing, Digital Transformation, Compliance & Security Controls.- Web Analytics for enhancing Customer Experience (by 3 points) thru Digitizing Customer Journey and adding Customer Touch points.- Operational Efficiency (from $200K to $900K YoY)- Lead Management, CRM, New Product Launch, - Global Extended Service Business Re-Engineering, - ANZ - Dealership Training & Incentive Systems, - Global UDB - to integrate retail data from 11,000 dealers worldwide (using 80 unique DMS Systems) for multiple business analytics systems (real-time).- Application Support for Vehicle warranty & Extended Service Business (ESB) for 21 Countries/ markets. - Process Optimization (Six Sigma & Kaizen Projects) - Vendor Solution Implementation, etc. -
Associate Project ManagerHcl Technologies Jun 2010 - Oct 2011- Technical Product Design & Development (IP)- Product Customization & Client Implementation - Pre-sales/ Response Documents - Security Controls & Audits- Product Planning & governance, Risks & Issues management- Stakeholder management and updates; Team management -
Project LeadUnitedhealth Group Jan 2008 - Jun 2010- IT Product Design, Development, Code review, Code optimization, Automated and manual Testing & Production support for Over Payment, Down Adjustment & Recoveries system and new Source system etc. - DevOps, System Configuration & Administration. - Security Controls & Compliance; Quality Audits.- Team Management. -
Senior Software Engineer | Team LeaderWipro Jan 2006 - Dec 2007- Requirement gathering & documentation- Software Product/ System Design, Database Design, Development, Code review, Testing, Deployment & Support.- Governance communication & reporting
Vikas Goyal Skills
Vikas Goyal Education Details
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Digital Transformation: Platform Strategies -
Business Analytics -
Negotiation Program -
Masters In Computer Management - Bharati Vidyapeeth -
Advanced Diploma In Web Centric Computing
Frequently Asked Questions about Vikas Goyal
What company does Vikas Goyal work for?
Vikas Goyal works for Zensar Technologies
What is Vikas Goyal's role at the current company?
Vikas Goyal's current role is Senior Technical Program Manager | Delivery Leader | Increasing profitability thru Digital Transformation & Operational Efficiency | Enhancing IT Products & Solutions | Improving Customer Experience.
What is Vikas Goyal's email address?
Vikas Goyal's email address is go****@****ail.com
What schools did Vikas Goyal attend?
Vikas Goyal attended Mit Sloan School Of Management, Emeritus, Ims Proschool, Harvard Business School Executive Education, Pune University, Niit Imperia.
What skills is Vikas Goyal known for?
Vikas Goyal has skills like Pmp, Software Project Management, Requirements Analysis, Business Analysis, Sdlc, Vendor Management, Ms Project, Software Development, Project Management, Project Planning, Program Management, Project Delivery.
Not the Vikas Goyal you were looking for?
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1gmail.com
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Vikas Goyal
Svp & Head - Financial Planning & Analysis, Financial Reporting And Procurement At Manipalcigna Health Insurance Company Ltd.Mumbai1gmail.com -
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Vikas Goyal
Experienced Healthcare Procurement & Supply Chain Leader | 25+ Years In Material Management, Pharmacy Operations, Audit, Sop Development, Cost Optimization, Legal Compliance, Nabh Accreditation, And Staff Training"Delhi, India -
Vikas Goyal
General Counsel. Director Legal. Ex Avantor, Ferrero, Cargill, Pepsico, Hulgcpower List 2024. Best Leading Lawyer 2022 - By Wipf. Top 10 Clo Of India 2020. Best Inhouse For Healthcare Sector In India - 2019New Delhi3yahoo.com, cargill.com, avantorsciences.com
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