Gm - Customer Operations
CurrentFunctional responsibilities include - - Inventory Management, Telesales, Customer Care, Billing, Customer Creation Management & Process & Automation Management Ramp-up of team and productivity to facilitate sharp business growth achieved by the organisation, supplemented with extensive process improvement & automation initiatives.Has also set-up the Process Management team, which has become an imperative in the organisation, and being viewed as a major enabler for business growth & streamlining.