• Played the key role in the conceptualization and starting up the company • Involved in different strategic aspects of the organization as a part of the senior management team• Headed the IT initiatives of the organization including in-house development, IT infrastructure management, IT proposals to the clients, follow-up with vendors about the outsourced projects, regular follow-up with the clients • Involved in the business development, strategic business meetings• Responsible for achieving the desired results as per the goals set up by the directors• Overall management of the business operations• Actively involved in various other areas like business tie-ups, vendor engagement, manpower management, networking with the industry stakeholders, contracts & agreements etc.• Strategic tie-ups as per the requirements and the interests of the company

• Spearheaded IT Department including Web Developers, Designers, Database Professionals & Testers • Collaborated with Senior Management & Sales Team on project development and facilitated pre-sales meetings / technical presentations with clients• Provided detailed information of project plans & requirement specification document for implementation to IT Team and liaised between clients & team throughout project life cycle• Built new IT related business leads for MICE (Meetings, Incentives, Conferences & Events) and Corporate Travel sectors, prepared & sent business proposals with technical & financial documents• Supervised in-house web portal / software development in regards to regular updates on web & content management; added new functional modules to existing websites / in-house accounting & operations software and managed till final implementation• Conducted product development activities including planning of new products in benefits of internal departments and industry users• Administered different online bookings / transactions being received through different international conference websites as well as web portal developed• Developed Mobile Applications for Corporate Travel & MICE (Conferences / Events) clients as well as the organization• Monitored the outsourcing of the web / mobile app related projects to different organizations as per the requirements• Worked on innovative product development and presented to state governments & other related organizations i.e. Fishermen TAB, Online Rationing / Inventory Management System, Online Monument Inventory Management / Ticket Selling Platform, Big Data Projects for different ministries & other organizations in association with partner organization HP Enterprise

Key Result Areas:• Led MICE IT Departments including its IT operations & infrastructure, IT planning & coordination, manpower management, code review, client interaction, and so on• Spearheaded the development of the complete event websites and implementation of different online modules• Acted as SPOC for complete liaison with different stakeholders• Planned & implemented the process flow of Dealers / Staff Profiling Submission and Management Module for the client to facilitate data centralization• Delivered different online travel solutions for corporate clients • Implemented promotional strategies for online marketing of different websites for generating the traffic to websites• Attended various business meetings related to IT requirements of client and prepared technical presentations for the same• Played a pivot role in the team; received the National Tourism Award (2007-2008) for the website-www.tbimice.com under the category “Most Innovative Use of Information Technology / Website / Portal Promoting Tourism” by Ministry of Tourism & Culture, GOI• Steered efforts in making TBi appointed as Official Event Manager & Travel Agent for different international conferences & events

Key Result Areas:• Supervised the IT Team of MICE Division including Developers, Designers and Database Professionals• Planned & developed MICE website; worked on the detailed working & scope document for the proposed website including integration of IT services for various international conferences as required by the management• Created new IT related business leads for the MICE (Meetings, Incentives, Conferences and Events) Division• Monitored E-Commerce and E-Marketing of different web projects

- Key role in setting up the IT division in TCI Delhi office- Management of the company websites in respect of coding, designing inputs, overall planning and content development- Development & Integration of the different online web modules- Integration and management of the ICICI Bank, HDFC Bank and American Express payment gateways