I am a seasoned Restaurant Operations Manager with over 13 years of experience in delivering and sustaining revenue in challenging and competitive markets. My career spans various roles, including Operations Manager, Restaurant Operations Manager, and Brand Manager, reflecting a diverse skill set that includes effective communication, strong negotiation skills, and meticulous attention to detail.In my current role as Operations Manager at Blanca Pizzeria in Saudi Arabia, I am responsible for overseeing both kitchen and service staff, managing budget reports, and ensuring smooth restaurant operations. I excel in mitigating potential conflicts with diners and coordinating with the marketing team for promotions and strategies. My professional journey includes significant achievements, such as receiving the Service Excellence award and contributing to "The Best Regional Gastro Pub - North India™" award. I am a Certified Barista and In-Store Coffee Master for Starbucks, showcasing my commitment to excellence and continuous learning. My extensive background in personnel management, recruitment, and employee development further underscores my ability to lead and motivate teams. I am eager to bring my expertise and passion for the hospitality industry to a new challenge, contributing to the success and growth of a dynamic restaurant environment.
Chocomelt , Bsocial , Mog, The Neighborhood And Chutney And Co
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Area Ops ManagerChocomelt , Bsocial , Mog, The Neighborhood And Chutney And Co
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Area Ops ManagerChocomelt , Bsocial , Mog & Chutney And Co Jan 2024 - PresentKuwait And UaeAssigned as the Area Manager for UAE and Kuwait for smooth operation, pre opening etc
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Operations ManagerBlanca Pizzeria Mar 2023 - Nov 2023Saudi Arabia• Overseeing the smooth operation of the restaurant, ensuring efficient management• Supervising both kitchen and service staff, delivering essential feedback for continuous improvement• Compiling comprehensive budget reports, analysing both revenue and costs to optimize financial performance• Engaging with diners to proactively address and resolve potential conflicts, enhancing customer satisfaction• Organizing and conducting regular assessments of restaurant supplies for… Show more • Overseeing the smooth operation of the restaurant, ensuring efficient management• Supervising both kitchen and service staff, delivering essential feedback for continuous improvement• Compiling comprehensive budget reports, analysing both revenue and costs to optimize financial performance• Engaging with diners to proactively address and resolve potential conflicts, enhancing customer satisfaction• Organizing and conducting regular assessments of restaurant supplies for optimal inventory management• Collaborating seamlessly with the Marketing team to devise and execute effective promotions and strategies Show less
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Restaurant Operations ManagerThe Finch Jul 2019 - Jun 2022India• Orchestrated the smooth management of restaurant operations• Guided both kitchen and service staff, providing essential feedback for continuous improvement• Crafted budget reports on both revenue and costs, upholding financial transparency• Engaged with diners to address and resolved potential conflicts, elevating customer satisfaction• Directed outdoor catering and spearheaded sales for restaurant events and parties• Collaborated with the Marketing team for event planning… Show more • Orchestrated the smooth management of restaurant operations• Guided both kitchen and service staff, providing essential feedback for continuous improvement• Crafted budget reports on both revenue and costs, upholding financial transparency• Engaged with diners to address and resolved potential conflicts, elevating customer satisfaction• Directed outdoor catering and spearheaded sales for restaurant events and parties• Collaborated with the Marketing team for event planning and artist management, ensuring successful execution Show less -
Brand ManagerThe Chatter House Aug 2016 - May 2019India• Led the seamless management of restaurant operations, fostering a harmonious and efficient workflow that significantly contributed to the establishment's overall success• Oversaw and orchestrated all-encompassing marketing campaigns for the company or department, showcasing a strategic vision to enhance brand visibility and bolster market presence• Played a pivotal, hands-on role in implementing strategic initiatives, demonstrating a proactive approach to driving innovation and… Show more • Led the seamless management of restaurant operations, fostering a harmonious and efficient workflow that significantly contributed to the establishment's overall success• Oversaw and orchestrated all-encompassing marketing campaigns for the company or department, showcasing a strategic vision to enhance brand visibility and bolster market presence• Played a pivotal, hands-on role in implementing strategic initiatives, demonstrating a proactive approach to driving innovation and adaptability within the operational framework• Acted as a staunch advocate for business promotion, leveraging a dynamic and result-oriented approach to foster growth and expand market reach• Ensured the precision and efficacy of the company's messaging, meticulously aligning it with the target audience to attract new customers and enhance the retention of existing ones• Managed the meticulous organization of event planning activities, concurrently overseeing comprehensive artist management Show less
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Assistant Store ManagerStarbucks Mar 2014 - Nov 2016United Arab Emirates• Secured ample product, merchandise, and supplies essential for the effective management of the store, guaranteeing operational efficiency• Executed the initiation and conclusion tasks, ensuring the store's smooth operation during opening and closing periods• Assigned responsibilities, as required, to shift supervisors and baristas, distributing duties strategically for optimal workflow• Executed financial documentation and conducted register readings throughout the shift… Show more • Secured ample product, merchandise, and supplies essential for the effective management of the store, guaranteeing operational efficiency• Executed the initiation and conclusion tasks, ensuring the store's smooth operation during opening and closing periods• Assigned responsibilities, as required, to shift supervisors and baristas, distributing duties strategically for optimal workflow• Executed financial documentation and conducted register readings throughout the shift, maintaining meticulous records of financial transactions and ensuring accuracy Show less -
Assistant Operation & Catering ManagerSaquella Espresso Club Jan 2016 - Jul 2016United Arab Emirates• Strategized menu planning collaboratively with chefs to ensure a diverse and appealing selection• Facilitated the procurement of supplies through systematic ordering processes• Engaged in the recruitment, training, supervision, and motivation of both permanent and temporary staff• Orchestrated the organization of staff schedules, ensuring efficiency and optimal resource allocation• Enforced strict adherence to health and safety regulations, meticulously recording and archiving… Show more • Strategized menu planning collaboratively with chefs to ensure a diverse and appealing selection• Facilitated the procurement of supplies through systematic ordering processes• Engaged in the recruitment, training, supervision, and motivation of both permanent and temporary staff• Orchestrated the organization of staff schedules, ensuring efficiency and optimal resource allocation• Enforced strict adherence to health and safety regulations, meticulously recording and archiving compliance measures Show less -
SupervisorCold Stone Creamery Feb 2012 - Mar 2014United Arab Emirates• Reported to the Restaurant Manager for the oversight of day-to-day operations, providing regular updates on operational activities• Guaranteed the store possessed an ample inventory of products, merchandise, and supplies, essential for maintaining a streamlined and efficient store• Executed opening and closing responsibilities, ensuring the smooth initiation and conclusion of daily operations within the store• Assigned responsibilities to shift crew members as needed, effectively… Show more • Reported to the Restaurant Manager for the oversight of day-to-day operations, providing regular updates on operational activities• Guaranteed the store possessed an ample inventory of products, merchandise, and supplies, essential for maintaining a streamlined and efficient store• Executed opening and closing responsibilities, ensuring the smooth initiation and conclusion of daily operations within the store• Assigned responsibilities to shift crew members as needed, effectively distributing tasks to optimize operational efficiency• Conducted inventory counts and submitted comprehensive reports to superiors, maintaining accurate records of stock levels and ensuring transparency in the store's resource management Show less
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Crew Member To Team LeaderPizza Hut Jun 2009 - Dec 2011India• Greeted customers, prepared a variety of menu items, operated the cash register, managed food and beverage preparation, and offered customers information about the menu• Extended a warm welcome to patrons, prepared diverse menu selections, operated the cash register, managed the preparation of food and drinks, and furnished customers with details about the menu
Vikas Kumar Education Details
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Punjab Technical UniversityHotel/Motel Administration/Management
Frequently Asked Questions about Vikas Kumar
What company does Vikas Kumar work for?
Vikas Kumar works for Chocomelt , Bsocial , Mog, The Neighborhood And Chutney And Co
What is Vikas Kumar's role at the current company?
Vikas Kumar's current role is Area Ops Manager.
What schools did Vikas Kumar attend?
Vikas Kumar attended Punjab Technical University.
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Vikas Kumar
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