Vikas Kumar Email & Phone Number

As a Team Manager Operations at Fiserv, I lead a team of 12 associates who provide end-to-end solutions for various business processes and systems. I have been working with Fiserv for over 9 years, starting as a Senior Associate and progressing to a Team Leader role before becoming a Team Manager in May 2023.My core competencies include business analysis, people management, root cause analysis, and process improvement. I have completed multiple certifications from LinkedIn to enhance my skills and knowledge in these areas. I am passionate about delivering high-quality results and ensuring customer satisfaction. My mission is to leverage my expertise and experience to drive operational excellence and innovation at Fiserv.