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Vikas Kumar Garg Email & Phone Number
WFM Analyst - Scheduling and Planning
at
Concentrix
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
WFM Analyst - Scheduling and Planning
Location
Gurugram, Haryana, India
Company size
Who is Vikas Kumar Garg? Overview
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Quick answer
Vikas Kumar Garg is listed as WFM Analyst - Scheduling and Planning at Concentrix, a company with 174924 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Vikas Kumar Garg.
Vikas Kumar Garg previously worked as WFM Analyst - Scheduling & Planning at Concentrix and Senior Associates - MIS at Tech Mahindra. Vikas Kumar Garg holds Pg Diploma, Information Technology from Symbiosis Centre For Management Studies- Pune.
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Concentrix
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Profile bio
About Vikas Kumar Garg
Experienced WFM Senior Associate with a demonstrated history of working in the information technology and services industry. Skilled in Scheduling, Forecasting, IEX, Erlang to manage the manpower based upon requirements.
Listed skills include Sql, Microsoft Sql Server, Databases, Oracle Sql Developer, and 13 others.
Current workplace
Vikas Kumar Garg's current company
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Concentrix
7 roles
Vikas Kumar Garg work experience
A career timeline built from the work history available for this profile.
Wfm Analyst - Scheduling & Planning
Current
Aug 2022 - Present
Senior Associates - Mis
Should be able to ensure that monthly volumes are handled effectively. Responsible for monitoring call volume demand in real time and flex workforce accordingly. Ensure all SLA’s related to business in terms of RTA like Service level, Abandon % etc. are met consistently. Working in an independent and efficiently manner to meet defined SLA. Responsible for.
Jul 2021 - Sep 2022
Operations Analyst
Promoted to BPS INTL Associates, International project internally.Responsible for handling the outbound and inbound call flow of vendors’ queries related to the amalgamation of two reputed organizations GSK-CH & HUL.Responsible for closing client complaints within TAT.Regular follow up with internal and external teams to avoid any loopholes.Address client.
Jan 2020 - Nov 2020
Process Associate
Responsible to handle day to day incoming and outgoing volume across India through emails, voice calls & chats.Troubleshooting of issues on a real time basis.Documentation of each ticket handled to ensure all the information is captured from audit perspective.Achieve the desired target of process SLA’s as well as personal KPI’s.Escalations to level.
Aug 2019 - Dec 2019
Ecommerce Specialist
A Star Impex
Creating product listings on sites like Amazon, Flipkart & eBay portals. Responsible for managing operations, online pricing for various vendors on the online portals. Communicating with the customers and the courier partners as well to communicate that the parcels were delivered in time. Manage day to day operations including order processing, stock.
Jan 2016 - Mar 2019
Gis Engineer
Uses qualitative & quantitative methods to gather and analyze data, synthesizing it into maps, reports and other usable formats. Developing and maintaining Geo Data using Satellite Imagery, Google Earth Pro, Excel, SQL and other in-house built tools. Manipulation, analysis, presentation of geographical information by creating programs to convert GIS.
Apr 2013 - Oct 2015
Team & coworkers
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 174924 employees →
HM
Hakim Melouah
Colleague at ConcentrixBaba Hassen, Algiers, Algeria, Algeria
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CA
Chirag Arora
Colleague at ConcentrixIndia, India
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AR
Anie Rose Formoso
Colleague at ConcentrixPhilippines, Philippines
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MO
Marcelle Oussama
Colleague at ConcentrixCairo, Egypt, Egypt
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SS
Shubham Singh
Colleague at ConcentrixJharkhand, India, India
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RM
Rahul Mehra
Colleague at ConcentrixDelhi, India, India
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OL
Olga Leticia Robleto Aleman
Colleague at ConcentrixNicaragua, Nicaragua
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RE
Rachid Elgarni
Colleague at ConcentrixMarrakesh-Safi, Morocco, Morocco
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ES
Etong Stanley Etong
Colleague at ConcentrixCalgary, Alberta, Canada, Canada
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JA
Jessica Alves
Colleague at ConcentrixFortaleza, Ceará, Brazil, Brazil
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Hakim Melouah
Colleague at ConcentrixBaba Hassen, Algiers, Algeria, Algeria
View →
CA
Chirag Arora
Colleague at ConcentrixIndia, India
View →
AR
Anie Rose Formoso
Colleague at ConcentrixPhilippines, Philippines
View →
MO
Marcelle Oussama
Colleague at ConcentrixCairo, Egypt, Egypt
View →
SS
Shubham Singh
Colleague at ConcentrixJharkhand, India, India
View →
RM
Rahul Mehra
Colleague at ConcentrixDelhi, India, India
View →
OL
Olga Leticia Robleto Aleman
Colleague at ConcentrixNicaragua, Nicaragua
View →
RE
Rachid Elgarni
Colleague at ConcentrixMarrakesh-Safi, Morocco, Morocco
View →
ES
Etong Stanley Etong
Colleague at ConcentrixCalgary, Alberta, Canada, Canada
View →
JA
Jessica Alves
Colleague at ConcentrixFortaleza, Ceará, Brazil, Brazil
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5 education records
Vikas Kumar Garg education
Pg Diploma, Information Technology
Analyst
Macro Analytics Technologies Pvt Ltd
Diploma, Computer Software Engineering, 72
Niit
Bachelor’S Degree, Business/Commerce, General, C
12, Commerce
Shri Rama Bharti Public School
FAQ
Frequently asked questions about Vikas Kumar Garg
Quick answers generated from the profile data available on this page.
What company does Vikas Kumar Garg work for?
Vikas Kumar Garg works for Concentrix.
What is Vikas Kumar Garg's role at Concentrix?
Vikas Kumar Garg is listed as WFM Analyst - Scheduling and Planning at Concentrix.
Where is Vikas Kumar Garg based?
Vikas Kumar Garg is based in Gurugram, Haryana, India while working with Concentrix.
What companies has Vikas Kumar Garg worked for?
Vikas Kumar Garg has worked for Concentrix, Tech Mahindra, A Star Impex, and Cyient.
Who are Vikas Kumar Garg's colleagues at Concentrix?
Vikas Kumar Garg's colleagues at Concentrix include Hakim Melouah, Chirag Arora, Anie Rose Formoso, Marcelle Oussama, and Shubham Singh.
How can I contact Vikas Kumar Garg?
You can use AeroLeads to view verified contact signals for Vikas Kumar Garg at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Vikas Kumar Garg attend?
Vikas Kumar Garg holds Pg Diploma, Information Technology from Symbiosis Centre For Management Studies- Pune.
What skills is Vikas Kumar Garg known for?
Vikas Kumar Garg is listed with skills including Sql, Microsoft Sql Server, Databases, Oracle Sql Developer, Gis, Management, Database Design, and Microsoft Office.
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