Vikas Kumar Sinha Email & Phone Number

Noida Area, India

Noida Area, India

Reporting to: CPO  Currently reporting to the CPO and leading a team of 25 resources in two teams (Corporate IT Team/Unified Service Desk Team). Providing over sight on multiple responsibilities, for day to day Corporate IT operations and AWS cloud operation for SaaS based product suite, while led a team as 24X7 first point of escalation of the same..

Noida Area, India

Accountability: Reported to the COO and led a team of 20 resources for management of IT operations including that of Network Operation Centre, specially after merging with the previous employer, with the responsibilities of day-to-day operation, IT Service delivery, Project execution, Vendor management for providing eLearning and content solution for.

New Delhi Area, India

Accountability: Reported to the Director IT and led a team of 20 resources for this subsidiary of leading provider of education & learning content/solutions worldwide. Participated in multiple responsibilities of IT Operation Management including Network Operation Centre management, Service Delivery management, Project execution, Technology and People.

New Delhi Area, India

 Led the NOC team for end to end monitoring of all organizational Product suite hosted in multiple datacenter, L1 support and incident management using ITIL process. Provided quality service delivery across the organization and also in continuous improvement of Key Result Areas (Confidentiality, Availability and Integrity) for IT Infrastructure and.

New Delhi Area, India

• Worked as product support team member for traditional datacenter migration projects, this includes installation and configuration of complete software stack from scratch, migration of content store and DB with minimum.
• Worked as team member for development center movement this includes built up 500 seated new facilities from bare shell to fully functional, software and hardware up gradation network reconfiguration and integration.
• Worked in team responsible for monitoring and L2 level support for ~ 100 Oracle Application Server based remote virtual Linux servers.
• Worked in team responsible for configuration, management and upgradation of Windows and Linux based tools like MQC, Helpdesk pro, Symentic AV and Windows AD, WSUS, SVN, Nagios, MRTG and others.

Gurgaon, India

An USA based MNC which offered cost-reducing, high impact, quality offshore processing services to the Mortgage Banking industry.Reporting to: Manager OperationsWorked there for a short period of around 4months & was responsible for managing more than 100 Linux servers at Data centre in Gurgaon

New Delhi Area, India

• An USA based MNC and is a leader in compliance management solutions for the financial services industry. Founded in 1998, eMind is headquartered in California with development and support center; Reporting to: Manager IT
• Local & Data centre operations.
• Part of Level 2 support team for managing ~ 100 heterogynous servers at remote data center and development center.
• Ensure Backup & Disaster recovery procedures are in line with corporate practices & tested periodically.
• Supporting internal teams for their project needs
• Worked on multiple projects as application support team member. Most significant projects being “Mail Server migration & Data Center Security Audit”

An offshore support center of USA based Superb Internet, a world-class web hosting company offering customers the best in managed hosting, server colocation services, dedicated servers, shared hosting, virtual private servers (VPS), and domain registration; Reporting to: Manager India Operations

Noida Area, India

A well-known CMM LEVEL 5 Software Development Company with client bases at Canada and USA and global Development center; Reporting to: VP Engineering

New Delhi Area, India

One of the Leading Category “A” Internet service Provider which offers dialup connection, dedicated internet service, server colocation and web hosting.; Reporting to: VP Network Operations Delhi