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Vikas M. Email & Phone Number

Infrastructure Support at TELUS International

Location: Canada, Canada, Canada 5 work roles 2 schools

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✓ Verified Jun 2026 3 data sources Profile completeness 86%

Current company

TELUS International

Role

Infrastructure Support

Location

Canada, Canada, Canada

Company size

306 employees

Who is Vikas M.? Overview

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Quick answer

Vikas M. is listed as Infrastructure Support at TELUS International, a company with 306 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Vikas M..

Vikas M. previously worked as Technology Analyst II at Telus International and Desktop Support Consultant at Tata Consultancy Services. Vikas M. holds Computer System Technology - Software Engineering, Post Secondary Degree In Computer Software Technology -Software Engineering And Network Support, 3.0 from Sheridan College.

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Email format at TELUS International

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TELUS International

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Profile bio

About Vikas M.

IT Professional with more than 10 year of experience in the design, implementation, troubleshooting and documentation of LAN/WAN networking systems in Branch, telecommunication and Data Center environments. Proficient with network hardware and technologies including routers, switches, firewalls, Ethernet, Fast Ethernet, Gigabit Ethernet and maintaining an Enterprise network system. Following key technologies work in last years:• LAN Technologies: Spanning Tree, link-aggregation, loop prevention, VLANs, trunk ports, port access control, VTP, Inter-Vlan routing,HSRP, GLBP, Ethernet, Fast Ethernet, Gigabit Ethernet.• Wan technologies: Basic knowledge of Frame Relay, ATM and MPLS.• Routing Protocols: OSPF, BGP, EIGRP and RIP.• Network management: SNMPV3, NTP, SSH and telnet.• Sound Knowledge of OSI Layers and TCP/IP.• Worked on Cisco 2600, 2800, 2900, 4400 Series Routers.• Worked on Cisco 2900, 3500, 3700, 6500, 4500, N5K Series Switchs.• Worked on Cisco ASA 5500 Series and Cloud Base Firewalls.• Implemented security policies using ACL, IPSEC, SSL, VPN,NAT.• Monitoring Tools: SolarWinds, Kiwi syslog.• Infrastructure Services: Active Directory, Group Policy, DHCP, DNS, FTP and Hyper-V.• Worked on Microsoft Windows Servers 2016, 2012R2.• Remote Services: RDS and Team Viewer.• Efficient at use of Microsoft VISIO/Office as technical documentation and presentation tools.I have a bachelor of Computer Science from JNTU and a Computer System Technician – Software Engineering from Sheridan Institute of Technology and Advanced Learning.I am always interested in connecting with former colleagues, managers or creative person.

Current workplace

Vikas M.'s current company

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Telus International

Infrastructure Support

toronto, ontario, canada

Employees

306

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Company profile

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5 roles

Vikas M. work experience

A career timeline built from the work history available for this profile.

Technology Analyst Ii

Current

Telus International

Edmonton, Alberta, Canada

Create scripts, package to deploy in SCCMBuild workstation, virtual machines in vSphereExperienced in cloud based technologies.Resolve tickets in TSR and BMCLed the team with technical projects,training and delegating the tasksCoordinate with server team Field support and managersEnroll, DeEnroll mobile devices in MDM, DEPAssign groups to active directory.

Feb 2019 - Present

Desktop Support Consultant

Tata Consultancy Services

Calgary, Alberta, Canada

client: Nexen Energy

Nov 2018 - Jan 2019

Technology Specialist

Staples Canada

T5M0Y3

Attending the customer calls and gave an estimate of the work to be done.
Maintaining the opened tickets and closing it appropriately.
Print the reports and delegate the tasks to associates.
Performed decommission, setups and backups.
Configure outlook and troubleshoot.
Processed hardware warranty and non-warranty procedures for desktops, notebooks, and printers.

Mar 2014 - Oct 2018

It Support Technician

Metafore

Edmonton, Canada Area

Resolve Service now requests
Worked with IMAC Reconnections
Coordinate schedules and activities.
After completing office moves worked as necessary.Internetworking Internet Protocols IP Subnetting and Variable Length Subnet Masks (VLSM) IP Routing Enhanced IGRP (EIGRP) and Open Shortest Path First (OSPF) Layer 2.

Oct 2012 - Oct 2014

Network Admin

Fininfocom Pvt. Ltd.

Fininfocom

Performed network administrator functions, set up network user accounts/permissions, reset passwords, and administered group policies via Active Directory.
Installed, configured, and supported all servers within the network.
Provided desktop support for over 100 workstations.
Optimized performance by conducting analysis and fine tuning of LAN.
Served as Technician Team Lead for 20 technicians located in 2 cities.
Delivered printing solutions and peripherals e.g., Scanners/Copiers, digital senders and fax machines.

Jan 2010 - Dec 2010

2 education records

Vikas M. education

Computer System Technology - Software Engineering, Post Secondary Degree In Computer Software Technology -Software Engineering And Network Support, 3.0

Sheridan College

OS/Platforms: AS/400, MS Windows NT/9x/2000/XP/2003 Server & Workstation, Novell 3.1 to 4.1, UNIX Applications/Tools:ATG Portal platform.

Bachelor Degree, Computer Science And Engineering

Jawaharlal Nehru Technological University

Activities and Societies: volley ball , cricket and shuttleComputer System Technician Sheridan College, Brampton, ON. Curriculum oversees.

FAQ

Frequently asked questions about Vikas M.

Quick answers generated from the profile data available on this page.

What company does Vikas M. work for?

Vikas M. works for TELUS International.

What is Vikas M.'s role at TELUS International?

Vikas M. is listed as Infrastructure Support at TELUS International.

Where is Vikas M. based?

Vikas M. is based in Canada, Canada, Canada while working with TELUS International.

What companies has Vikas M. worked for?

Vikas M. has worked for Telus International, Tata Consultancy Services, Staples Canada, Metafore, and Fininfocom Pvt. Ltd..

How can I contact Vikas M.?

You can use AeroLeads to view verified contact signals for Vikas M. at TELUS International, including work email, phone, and LinkedIn data when available.

What schools did Vikas M. attend?

Vikas M. holds Computer System Technology - Software Engineering, Post Secondary Degree In Computer Software Technology -Software Engineering And Network Support, 3.0 from Sheridan College.

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