Vikas M. Email & Phone Number

Houston, Tx, Us

United States

Designed and implemented robust business logic components including code-behind files, user controls, and classes in the middle tier using C# .NET to deliver scalable and maintainable financial software solutions.Led the design and development of interactive graphical user interfaces (GUI) for multiple business modules using Windows Forms (WinForms) and inheritable user controls with focused on improving user experience and responsiveness, resulting in a 20% increase in user satisfaction.Developed & consumed XML Web Services & SOAP-based Web Services for seamless integration with external systems, utilizing WSDL for effective communication & API interaction, contributing to 15% reduction in integration time with third-party apps.Implemented dynamic client-side features using jQuery for AJAX-based calls and client-side validations, improving application performance and responsiveness which reduced page load time by up to 30%.Worked extensively with WCF (Windows Communication Foundation) to develop services for secure data exchange and integration between client applications and backend systems. Authored service contracts and used WCF to implement authentication and data retrieval processes with a focus on performance and security, leading to faster response times and improved system reliability.Designed and developed RESTful web services using HTTP handlers to facilitate data exchange in XML and JSON formats, ensuring robust and scalable data feeds for content transportation to allow easy integration with third-party platforms and resulted in a 50% improvement in data transfer efficiency.Employed best practices to optimize application performance, improving overall system throughput and reducing load times by 25%. Applied profiling tools and refactored legacy code to boost application speed and responsiveness.

Hyderabad, Telangana, India

• Led the enhancement and development of critical application features, ensuring seamless functionality and resolving issues promptly.• Engaged comprehensively in all phases of the software development life cycle, from initial analysis and design to implementation, thorough testing, and ongoing maintenance.• Drove a process improvement initiative to optimize application performance, enhancing overall efficiency and user experience.• Implemented the Model-View-Controller (MVC) design pattern for web application services, leveraging ASP.NET Web API with C# as the code behind.• Led and supported regular monthly releases, actively participating in deployment activities to maintain a seamless development lifecycle.• Implemented proactive monitoring systems and alert mechanisms to identify potential issues before they impact business operations.• Designed and implemented Windows services to validate and load mainframe data into SQL server databases, ensuring data accuracy and integrity.• Championed CI/CD best practices by working in Azure DevOps, creating pipelines, and building artifacts for streamlined and efficient development workflows.• Executed front-end development using advanced JavaScript, creating responsive and user-friendly interfaces that enhance the overall user experience.• Set up, configure, and manage Kafka clusters to ensure high availability and fault tolerance. • Implemented REST APIs using .NET Core, ensuring efficient data exchange and integration with other systems.• Monitored SSIS jobs and other critical processes, ensuring the reliability and stability of the application.• Led and supported regular monthly releases, actively participating in deployment activities to maintain a seamless development lifecycle.• Actively participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Hyderabad Area, India

• Supervised and mentored a team of production support analysts, providing guidance on .NET technology and support best practices.• Conducted team meetings, performance reviews, and training sessions to enhance skills and improve performance.• Managed major incidents by coordinating between business and development teams, ensuring timely resolution through thorough analysis.• Assigned and tracked incidents, change requests, and service requests within the team to ensure issues are resolved within SLA timelines.• Served as the primary contact for business stakeholders by providing timely updates and resolutions for the tickets.• Monitored and reported on service level agreements (SLAs) and key performance indicators (KPIs).• Led root cause analysis for recurring incidents and implemented effective solutions to prevent future occurrences.• Demonstrated proficiency in resolving Service-now Tickets promptly and managing release activities with precision, utilizing GIT for seamless branching.• Provided integral support for regular monthly releases, maintaining comprehensive documentation such as the application Runbook and support model documents• Documented findings and implemented corrective actions to improve system stability and performance.

Hyderabad, Telangana, India

• Monitored and managed production issues for .NET applications, ensuring timely resolution to minimize downtime and user impact.• Proficiently grasped and interpreted Requirement Specifications, Functionality, and the overall scope of various applications, demonstrating a keen understanding of project objectives and goals.• Played a pivotal role in supporting the line of business by effectively addressing major incidents, showcasing a proactive approach towards issue resolution, and ensuring seamless operation.• Implemented troubleshooting expertise to promptly identify and resolve issues, coupled with vigilant monitoring of application jobs to optimize performance and reliability.• Conduct regular database backups and implement disaster recovery plans to ensure data integrity and availability.• Successfully resolved ServiceNow issues within designated SLA timelines, emphasizing a commitment to meeting service level agreements and maintaining a high standard of service quality.• Assisted in developing and maintaining disaster recovery plans and backup strategies for .NET applications.• Actively participated in Problem Management and Change Management activities, contributing valuable insights and expertise to enhance system reliability and facilitate seamless transitions during change implementations.• Conducted regular audits and assessments to ensure compliance with regulatory and security requirements.• Contributed to project documentation, including user manuals, and training materials, adapting content based on product updates and user feedback.

Master'S Degree, Computer And Information Systems, 3.6

Bachelor Of Technology - Btech, Computer Science, 8.0