Vikas Narula Email and Phone Number
Vikas Narula work email
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Vikas Narula personal email
Accomplished Delivery Management Leader with over two decades of IT experience, specializing in Project and Program Management, and Product Implementations across diverse industries including Telecom, Financial Services, Energy & Utilities, and Retail. Proven expertise in CRM solutions and Salesforce Consulting. Experienced in leading complex consulting engagements, managing global teams, and collaborating with cross-functional stakeholders to deliver measurable business outcomes. Skilled in Agile methodologies and proficient across all SDLC phases, with exceptional communication and negotiation abilities. Mentor and coach for Project Managers.Areas of Expertise• Digital Transformation• CRM Solutions• Salesforce Consulting• Customer Experience Transformation• Strategic Planning• Engineering Team Collaboration• Project and Program Management• Complex System Integration• Product Implementations• Scrum Master – Agile Adoption• Release Management & Governance• Global Integrated Delivery• P&L - Financial Management• Client Relationship Management• Cross-functional Team Leadership• Vendor Management
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Complex Program Manager, Customer TransformationIbm Jun 2007 - PresentArmonk, New York, Ny, Us• Delivering CRM/Salesforce solutions for fortune 500 Telecom, Media and Insurance clients include entire Quote-to-Cash process, Sales Cloud, CPQ, CLM, Service Cloud, Order Management, Billing etc. By automating and integrating key processes, helping clients with enhance customer experiences, improve operational efficiency, and maximize revenue growth.• Served fortune 500 Energy & Utilities clients by Implementing Supplier Management, General Ledger, Work management and Analytics solutions with Watson AI, achieving significant improvements in data management and reporting.• Successfully managed Sterling Commerce product implementations for US retail clients, boosting system performance and user experience.
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Project ManagerBirlasoft Dec 2003 - May 2007Pune, Maharashtra, In• Spearheaded the digitization of the Industrial Incentive Management and HR Exit Management systems, streamlining processes, automating workflows, and improving overall efficiency.• Led pre-sales efforts, expanding gross profits, optimizing resource utilization, and enhancing quality management initiatives at the account level. -
Technical LeadNucleus Software Aug 1998 - Nov 2003Noida, Up, InDesigned and developed financial products, including Finance Against Securities and Loan Origination System. Implemented these solutions at major financial institutions in South Asia, enhancing lending operations through robust software systems. -
ProgrammerCache Computer Systems Jul 1997 - Jul 1998
Vikas Narula Education Details
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North Maharashtra UniversityElectronics & Telecommunications
Frequently Asked Questions about Vikas Narula
What company does Vikas Narula work for?
Vikas Narula works for Ibm
What is Vikas Narula's role at the current company?
Vikas Narula's current role is Complex Program Manager @ IBM | Technology Consulting | Customer Transformation.
What is Vikas Narula's email address?
Vikas Narula's email address is vn****@****ubs.com
What schools did Vikas Narula attend?
Vikas Narula attended North Maharashtra University.
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