• Spear head the International Logistics division operations (Import/Export for Air, Ocean & Surface) for Globex Logistics Inc.• Account setting up with vendors and carriers, vetting agreements and negotiating credit limits.• Liaise with CBSA / Customs brokers for compliance and clearance ,Client registration for CERS and E-manifest filing. Customs rating and quoting. B3 filing .• Introduced and implemented the most efficient and cost effective International forwarding software for execution of international and domestic forwarding operations .• Country wide appointment of Truckers/ drayage agents. Setting account with Air and Shipping lines to seek best comparative rate quotes for business. Have build up one of the best date base of services providers to cater to the budgetary requirements of different customers.• Appoint and engage the custom broker and provide quotes and services to the overseas agents for the Canada bound shipments.• Handle entire import and export operation( Air and Ocean) right from quoting to execution ,tracking ,tracing and final billing.• Liaise with overseas agents for the business ,Also promote the services of the company domestically and Internationally by sending mailers to the agents across globe .• Provide leads to the sales team for business , 2 accounts were roped in to avail the company services basis the quality service promised and competitive rate offered.• Ensure profitability in each shipments at various levels involved.•Training and mentoring newly hired staff members in the department.• Have built the database of prospective clients across provinces which can be leveraged by the sales team to get business .

• Customer orders acceptance and receipt. Check all necessary documentations for Export shipments- (Commercial Invoice, Packing List, Certificate of Origin, Customs documents.• Assisting customers with competitive pricing options as per their budget preferences including offering different incentives and discounts as per the company policy at all levels of supply chain & ensuring profitability to each Profit centre• Update Client information, building up and noting relevant information in client files with respect to their feedback on service orders.• Arrange for pickup, drayage, and transfer of cargo. Prepare HAWB, MAWB, Direct AWB and E-AWB.• Update job costing in the system, client invoicing and account management.• Follow KWE operations policies, procedures, and standards, and ensure compliance with CIFFA regulations. • Arrange for transport/shipping documentation (Commercial invoice, Bill of lading) and oversee the scheduling and dispatching of goods and monitoring movement of goods. • Provide after sales service and ongoing support to the clients.• Coordinate with airlines, co-loaders, truckers, Custom Brokers, and other service providers.• Responsibility to ensure the smooth flow of the movement of shipments avoiding inordinate delays.• Send pre-alerts to clients and destination office. Notify customer/customer service of any delays/holds.• Liaising Between Vendors and Clients to ensure deadlines are met or superseded.

* Be an interface between the Consignor and Consignee or vice versa, understand and deliver on their logistics requirements in coordination with our destination office.* Handle Air/ LCL/FCL/ for Air and Ocean Import / Export shipments* Liaise with Shipping Lines/ Air Carriers/CN RAIL /Truckers/Custom Brokers, Cargo and drayage Agents for the smooth release and timely delivery of shipments.* Work on LCL and FCL Air freight RFQs and provide the competitive freight quote to secure business and customer retention. * Check all the commercial documents for their compliance with exportation rules and regulations.( B-13, phytosanitary regulations,IPPC,COO)* Arrange for pick -up and delivery of shipments basis applicable Inco -terms as indicated on the commercial Invoice. * Work closely with Internal shipping department and external co-loaders for the optimum inland freight cost and hence maximize profit per shipment .* Verify accuracy of all Ocean Freight documentation and booking information prior to the execution of shipments. Ensure the proper approval process has been followed.* Mark the calendar for VGM and SLIs to be sent to the carriers and prioritize execution of shipments as per date .* Send Drafts, pre-alerts,Express BOLs ,SWBs and Track/trace shipments to final destinations.* Execute Low value courier shipments.* Provide exceptional client service to build and maintain good business relationship with both client and carriers* Handle all incoming communications with clients and other business partners in a timely and professional manner. Resolve any operational issues and customer complaints as they arise.* Check all the Carrier’s invoices and reconcile payments/remittances. Responsible for updating the Costing and Revenue of shipments * Work towards achieving the KPIs of the company by following SOPs defined in the company manual . • Keep Daily Log of Events/Milestones

• Ensure compliance with all operational procedures and regulations.• Schedule and monitor handling of incoming and outgoing consolidations or shipments.• Ensure follow up with Airlines to ensure consolidations fly as booked.• Follow up with feeder stations to ensure timeliness of delivery and compliance with regulations.• Maximization of margins through effective Quotations and Spot Buys.• Responsible to ensure profitability on each consolidation for Gateway Profit Centre.• Liaise with all related vendors to ensure highest level of service is achieved.• Coordinate with warehouse department to ensure timely handover of freight to GSA.• Record keeping and maintenance. • Preparation and filing of B-13 (Export declaration with Canada customs) both manually and electronically.• Preparation and execution of HAWB and invoicing in company’s billing software LOGIS.• Record keeping and other necessary updates on day to day basis.• Communication with overseas offices across globe to ensure timely despatch and delivery of shipment to the customer. Sending pre-alerts, tracking, tracing and filing. Supplementary billing.• Check the customer documents (Commercial invoice, Incoterms, Bill of lading, Export permit compliance, HS tariff codes, packing list) and ensure compliance as per the Canadian Govt. regulations.

• Responsible to achieve primary and secondary sales targets of Basmati rice consumer and Wholesale packs in traditional and organised retail.• Lead a team of 15 members to drive distribution (numeric and weighted) of the product across outlets in the territory.• Formulated and executed sales and product promotion plans on monthly basis considering the competition prices and schemes.• Interventions made in value & Supply chain to create and sustain the interests of stockists in the business.• The Basmati consumer pack sales grew to 19% from (480 to 570 tons) within the given period.• The numeric distribution grew by 31% from (800 to 1050 Outlets).• Contained the Salesforce attrition by working closely with the team both off and on the field.• Planned and executed a stock liquidation scheme of excess shipped stocks to avert loss due to expiry

• Formulate and execute a sales plan for modern format outlets on national level. Handled the business operations of WALMART account for the company on national level. • Worked with merchandise and store operations teams at Walmart to develop plans for supply chain for various product categories.• Forecasted inventory and turnover for specific seasonal, advertising, transition, and basic product flow strategies• Prepared demand plans for various categories by considering sales plans, product lifecycle, seasonality, market intelligence and historical data.• Managed receipts, unproductive inventory and planned for contingency situations to effectively manage inventory and turn goals.• Analyzed and summarized business performance of product categories, monitor sales, inventory, margin and other factors impacting in stocks & profitability.• Developed and scaled Speed to Market Supply Chain models. • Tracked improvements in in-stock levels, reduction in inventory and increase in sales through improved fill rates & reduced in DC inventory .• Worked with Vendors, Sourcing and Quality Assurance teams on monthly reports for supply chain programs to identify any delivery issues that caused factory delays and/or potential customer delivery delays• Ensured availability, visibility and freshness of Minimum Basic quantities across product categories at outlet level in modern trade channel.• Facilitate the listing of products with the account in coordination with RSM Modern Trade basis the agreed mark down margins.• Did Material Management in SAP at branch level including placing orders on factories and executing delivery orders as per Wholesale Dealers (WDs) requirement as per their fund/Credit availability.• Maintained Safety stock levels at warehouse service Provider (WSP) points as per company norms, batch identification and regulation at FIFO ensuring product price monetarization across Provinces.