Vikas Sharma Email & Phone Number

Delhi, India

Delhi, India

Gurugram, Haryana, India

As the Sr. Manager for Sales Ocean Exports, I play a pivotal role in driving sales, enhancing operational efficiency, and delivering superior service within the logistics industry. My focus is on developing innovative solutions, leading cross-functional teams, and achieving substantial business growth.- Led the development of LCL consolidation products, enhancing operational efficiency and elevating service delivery.- Collaborated across functions to optimize offerings, resulting in a 20% increase in customer satisfaction and loyalty. - Managed the lifecycle of services, ensuring seamless integration and improved logistics performance.- Guided a team of professionals to exceed sales and marketing goals, fostering a culture of collaboration and high achievement.- Driven strategic sales operations, contributing to a 15% annual revenue growth and a 40% boost in customer retention.

New Delhi, Delhi, India

In my role as Assistant Manager for Ocean Exports, I was responsible for driving key operational and strategic initiatives to enhance service delivery and competitive positioning.- Directed pricing analysis and forecasting, which supported strategic decision-making and contributed to more competitive market positioning.- Facilitated the onboarding and training of new team members, ensuring their seamless integration into the team and maintaining high service standards.

Gurugram, Haryana, India

As an Operation Executive for Ocean Exports, I played a crucial role in managing pricing strategies, client relationships, and operational efficiencies, contributing significantly to the company's success.- Negotiated and managed pricing agreements with liner companies, achieving a 15% reduction in transportation costs and enhancing overall profitability.- Managed key client relationships and addressed complex customer issues, ensuring high levels of client retention and positive feedback.- Supported the sales team by providing critical pricing insights and strategic recommendations, which led to a 30% increase in new business acquisitions.- Coordinated with sales and operations teams to secure and execute new projects, contributing to a 25% growth in annual revenue.- Streamlined operational and customer service processes, improving efficiency and elevating customer satisfaction scores by 20%.- Administered critical freight documentation, including Forwarders Cargo Receipts (FCR), Bills of Lading (BL), and shipping bills, ensuring accuracy and adherence to international regulations.- Resolved documentation discrepancies by collaborating with customs and regulatory bodies, securing smooth clearance and minimizing shipment disruptions.

New Delhi, Delhi, India

Handicrafts Related Buying House)(Buyers USA : Pier 1, The Bombay Co. Inc., Global Views Europe : The Pier, Container Group Buying)Worked As Shipping Documentation Executive

Buyers : In USA : Pier 1, Cost Plus world market, Cape Craftsmen & Wall-Mart In Europe : The Pier, WH Smith) Worked As Asst. Accountant and Export Documentation In charge

Bachelor Of Commerce - Bcom, Business/Commerce, General

1; Mba, English

1; Mba