Vikas Shelke Email and Phone Number
Vikas Shelke work email
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Vikas Shelke personal email
✴ Chief Information Security Officer (CISO) & Manager – Customer support14+ years of experience in TELECOMMS, IT, and SERVICE INDUSTRY including key areas such as:✔ Turnkey e-Governance Projects ✔ Implementation, execution & O&M of Networking✔ Technical Project Management and Service Management✔ Support Delivery Management ________________________Currently:I am associated with United Telecoms Limited as Chief Information Security Officer (CISO) & Manager – Customer support, wherein I am managing GBBN Goa Project and spearheading the overall Service and Support Management, Implementation, O&M, and administration of GBBN Project including ISP services.________________________✴My significant exposure in the following fields such as-✔ Information Security Management System ISO 27001: 2013 ✔ Talent Acquisition✔ Candidate Management ✔ Customer Relationship Management✔ Team Mentorship and Guidancehave been my key strengths to the smooth functioning of the organizations I have associated with and recognized by my associates and colleagues on several occasions.________________________✴ALWAYS OPEN TO CONNECT AND SHARE IDEAS FOR POTENTIAL AREAS OF COLLABORATION✴
United Telecoms Limited, India
View- Website:
- utlindia.com
- Employees:
- 503
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Chief Information Security OfficerUnited Telecoms Limited, India Jun 2016 - PresentPanaji, Goa, India☛ Appointed as CISO (Chief Information Security Officer) for ISMS in Jun 2016☛ Recognized as a key member to implement ISO 27001: 2005 Certification of GBBN Network (ISMS - Information Security Management System)☛ Served as a key member to migrate ISO 27001: 2005 to ISO 27001: 2013 Certification☛ Received recognition for an excellent performance for the key role in the implementation of IPv6 Technology in dual stack mode in GBBN Network
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Manager Customer SupportUnited Telecoms Limited Oct 2015 - PresentPanaji, Goa, India☛ Spearheading the overall Service and Support Management, Implementation, O&M and administration of GBBN Project including ISP services.☛ Working as a SPOC for managing technical & Support activities while working in coordination with the clients☛ Administering service delivery to ensure timely execution of project activities and while exceeding the service levels with respective stakeholders ☛ Facilitating solution architecture of GWAVE ISP services and managed roll-out of GWAVE ISP services over FTTH in Goa ☛ Managing installation, configuration, maintenance and monitoring of various routers, switches, firewall, IPS/IDS, servers, internet routers, voice & video appliances, PON devices and so on☛ Proactively Managing the support team having L1 to L3 level expertise in managing various shifts to facilitate customer service support to the Government & Private customers of GBBN Network and any escalations of customer complaints☛ Responsible to provide quality service satisfaction to various users of GBBN Network as per the SLA’s defined with them.
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Deputy Manager Customer SupportUnited Telecoms Limited, India Mar 2009 - Oct 2015Panaji, Goa, India☛ Administering service delivery to ensure timely execution of project activities and while exceeding the service levels with respective stakeholders☛ Facilitating solution architecture of GWAVE ISP services and managed roll-out of GWAVE ISP services over FTTH in Goa☛ Managing installation, configuration, maintenance and monitoring of various routers, switches, firewall, IPS/IDS, servers, internet routers, voice & video appliances, PON devices and so on☛ Proactively Managing the support team having L1 to L3 level expertise in managing various shifts to facilitate customer service support to the Government & Private customers of GBBN Network and any escalations of customer complaints☛ Responsible to provide quality service satisfaction to various users of GBBN Network as per the SLA’s defined with them.
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Sr. Facility Management EngineerCrystal Solutions Private Limited Apr 2005 - Dec 2007Aurangabad, Maharashtra, India☛ System Management Support for Tata Indicom☛ Managed domain User Accounts in Windows 2003 Active Directory☛ Effectively maintained Email Server Connectivity, resolved Email problems on client computers using outlook 2003☛ Installed and troubleshooting of various process tools on client viz. Oracle 8i, Arbor, Metasolv, CRM, BRM☛ Installed and implemented DHCP, DNS Services☛ Configured and monitored disk quotas, assigned NTFS permissions to files & folders☛ Maintained & updated virus protection on all client and server☛ Monitored & maintained of ISDN & leased lines for all franchisee in Aurangabad using Zyxel & CISCO routers
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System AdministratorExpert Network May 2004 - Feb 2005☛ Installed & troubleshooting windows 2000 professional and 2003 server☛ Installed and implemented Active Directory Services☛ Configured & monitored disk quotas, assigned NTFS permissions to files & folders☛ Maintained FTP connectivity, space and related Cobalt FTP server configurations☛ Performed system upgrade, and troubleshooting hardware devices -
Network EngineerUnited Telecoms Limited, India Dec 2002 - Nov 2003Hyderabad, Telangana, India☛ Maintained all systems in the network & troubleshooting network connectivity☛ Configured and troubleshoot Network printers☛ Performed system upgrade and troubleshoot hardware devices
Vikas Shelke Skills
Vikas Shelke Education Details
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Physics With Electronics -
Physics,Chemistry & Electronics
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C P & Berar High School Nagpur
Frequently Asked Questions about Vikas Shelke
What company does Vikas Shelke work for?
Vikas Shelke works for United Telecoms Limited, India
What is Vikas Shelke's role at the current company?
Vikas Shelke's current role is ✴ CISO | TALENT ACQUISITION | IT & TELECOMMS. | CANDIDATE MANAGEMENT | MENTORSHIP ✴CUSTOMER SUPPORT.
What is Vikas Shelke's email address?
Vikas Shelke's email address is sv****@****ail.com
What schools did Vikas Shelke attend?
Vikas Shelke attended Marathwada University, Aurangabad, Marathwada University, Aurangabad, C P & Berar High School Nagpur.
What skills is Vikas Shelke known for?
Vikas Shelke has skills like Ccna, Cisco Technologies, Switches, Wan, Routing, Ospf, Routers, Dhcp, Networking, Telecommunications, Network Design, Computer Network Operations.
Who are Vikas Shelke's colleagues?
Vikas Shelke's colleagues are Basappa Muttur, Naveed Rahman, Pawan Ojha, Bhavesh Malik, Abilash Bekal, Gyanendra Kumar Jha, Marvin Johnson.
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