• Technical Delivery Management: Oversaw the successful delivery of complex identity management solutions for major financial sector clients, ensuring compliance with regulatory standards and alignment with client objectives.• Client Engagement Development: Established and nurtured new client relationships, expanding the firm’s client base as well as enabling a broader range of clients to enhance their cybersecurity posture through tailored solutions.• Relationship Growth: Cultivated existing client partnerships, resulting in multi-year contracts worth several million dollars, thereby driving significant revenue growth for the firm.• Pursuit Excellence Leadership: Founded and led the Identity Pursuit Excellence Team to optimize proposal strategies, enhancing the firm’s win rate in competitive bidding processes by implementing efficient, reusable, and innovative approaches.• Leadership and Mentorship: Demonstrated strong leadership skills by mentoring team members and promoting a culture of collaboration and high performance, contributing to the professional development of staff and overall team success.

• Client Trust and Satisfaction: Cultivated strong client relationships by delivering high quality bespoke solutions that consistently met or exceeded expectations, resulting in high client satisfaction and loyalty.• Cross functional team management: Led cross-functional teams across various domains, including Identity, Internal Audit and Regulatory Compliance, Organizational Change Management, Corporate Communications, and PMOs and Scrum Masters, ensuring seamless collaboration and project execution• Team Development and Leadership: Built and nurtured high-performing teams by investing in both technical and soft skills training. Led by example to foster a collaborative environment and inspire team members to achieve their full potential.

Working in Deloitte Advisory under Technology Risk with focus on Identity and Access Management

Leading IAM Operations support team on SailPoint IdentityIQ tool, Maintaining BAU, Incident management, Release management, Vendor support management.

System integration design, User life-cycle management, Identity provisioning workflow design, Data Auditing and Reporting, Project and Release management

Solution designing for application integration to OIM, Identity provisioning, Identity reconciliation.

Recovery capability analysis of interdependent business critical applications and remediation of identified gaps in business continuity.

Single-Sign-On implementation, users access management, upgrading SSO infrastructure.