Vikas Singh Email & Phone Number

India

Noida, Uttar Pradesh, India

Managed batch operations audit team, ensuring high-quality content for online and Vidyapeeth batches. Spearheaded incentive development and restructuring for both teams. Established SOPs and a comprehensive training program, reducing process gaps and enhancing protocol adherence. Optimized resource allocation, resulting in improved efficiency and cost control. Planned routine operations and special projects, contributing to metric development and reporting. Developed a streamlined Audit Web app, automating tasks and reducing team efforts significantly. Restructured incentives, cutting department expenses by 33%. Implemented new processes and tools, boosting team efficiency by 40%.

Led a 12-person team to streamline live session operations. Provided crucial data-driven insights to management for decision-making. Planned and executed routine operations and special projects under operations manager guidance. Tracked project targets, addressed challenges, and recommended solutions. Presented project status reports to sponsors and stakeholders. Managed logistical requirements for team meetings and governance committees, ensuring follow-up action plans were executed.

Bangalore Urban, Karnataka, India

• Worked with the product manager in improving the product responsible for maintaining sync between product and training department, building a BDE team from scratch.• Worked closely with the founders to ensure the smooth functioning of business operations• Worked on, online reputation management (ORM) and provided responses in a timely manner• Counselling the students with their job-related queries and guiding them on the right career path• Skilfully optimized processes and procedures to achieve maximum company and staff efficiency.

Bachelor Of Business Administration - Bba

Education record