Vikas Singh

Vikas Singh Email and Phone Number

Director, Enterprise Architecture -AI and Data @ NTT DATA, Inc.
New Delhi, DL, IN
Vikas Singh's Location
Pune, Maharashtra, India, India
About Vikas Singh

 Seasoned & accomplished Strategy & Enterprise Architecture leader with more than 26 years of IT experience and specific focus on Generative AI and AI.

Vikas Singh's Current Company Details
NTT DATA, Inc.

Ntt Data, Inc.

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Director, Enterprise Architecture -AI and Data
New Delhi, DL, IN
Employees:
25781
Vikas Singh Work Experience Details
  • Ntt Data, Inc.
    Director, Enterprise Architecture -Ai And Data
    Ntt Data, Inc.
    New Delhi, Dl, In
  • Birlasoft
    Associate Vp & Head-Consulting
    Birlasoft Sep 2022 - Jul 2024
    Pune, Maharashtra, India
    ✓ Led Generative AI, AI/ML, Cloud & Digital GTM, sales pursuits, pipeline generation & account plans for driving top line growth and meeting revenue targets✓ Led a team of Solutions Architects for development of Generative AI & AI products and solutions for leading industry use cases.✓ Solutioned large AI (AI, GenAI, ML), Cloud & digital (CX, IoT, Blockchain, App Engineering, Microservices, CI/CD, Integration)deals.- Led Solution for large Cloud migration program (1100+ application) on AWS public cloud for major financial company in US.- Led Hybrid cloud solution (Azure & Oracle Cloud Infrastructure) for migrating applications workloads to cloud for major banking client based out of New York.- Led Solution Architecture for developing traffic violation processing system on Azure Gov Cloud for major client in US.✓ Advised CXOs on Digital transformation, AI and Cloud adoption journey; nurtured and managed relationships with client executive and senior leadership to maximize growth.✓ Developed Generative AI, AI, Cloud & Digital capabilities- assets, accelerators, offerings, services, upskilling, hiring etc.✓ Co-created, co-innovated and co-sell solutions with hyperscalers i.e., AWS, Azure & GCP.✓ Thought leadership- blog, white papers, industry events.
  • Tata Aig General Insurance Company Limited
    Vice President - It | Head- Enterprise Architecture
    Tata Aig General Insurance Company Limited Mar 2020 - Jul 2022
    India
    TATA AIG is Joint Venture between Tata Group and American International Group (AIG) Inc.Led IT Strategy, Roadmaps, Competitive Benchmarking, Application Portfolio Rationalization, Enterprise & Solution Architecture, Cloud Strategy & Assessment, Cloud Native Development, Cloud Migrations, PMO, Budgeting and Governance for enterprise-wide Digital Transformation program. Led a team of Solution Architects while reporting to CTO. •Led Cloud Strategy, Assessment, and migrations to AWS public cloud. •Led Solution Architecture (Microservices, AWS Cloud) for Cloud native apps– New Claims system, Sales and distribution platform, renewal & Servicing platforms.•Led Solution Architecture for Data Lake/AI/ML., EDW, & MDM.•Leading Solution Architecture for new CRM implementation .•Managing relationship with bureaus, regulatory authority, cloud partners, SI partners, implementation vendors, and third parties.Achievements - ⦁ Enhanced experiences across the journeys and touchpoints for customers, partners (banks) and agents through digitalization of products, functions and processes for sales and distribution, renewals, claims and services.⦁ Improved retention of private car customers by 3.5%, fraud detection in motor claims by 15%, and achieved auto-adjudicating of XX% for health claims through AI/ML predictive models build on data lake in AWS cloud.⦁ Drove customer 360, Up-sell, cross-sell, and churn predictions through AI/ML predictive models in AWS cloud.⦁ Bolstered Customer Lifetime Value and improved retention through Salesforce implementation.⦁ Improved Digital footprint of servicing with more than 60% requests addressed through self-service portals and chat-bots.⦁ Expedited time-to-market of product launches from months to weeks through agile delivery and public cloud hosting on AWS.⦁ Achieved organizational agility and business scalability with microservices, API, DevOps implementations on AWS cloud.
  • Zensar Technologies
    Associate Vice President | Head - Enterprise Architecture
    Zensar Technologies May 2019 - Jan 2020
    India
    Developed and managed Enterprise Architecture practice, helped CXO in their transformation journeys, conducted industry research and competitive benchmarking with help of technology research consulting firms such as Gartner, led solutioning for large digital transformations, managed P&L, and led a team of Enterprise Architects.⦁ Led strategy and roadmaps for building and running the UK bank from grounds-up on completely new platform (hybrid cloud- Azure). The solution comprised digital transformation of all business functions of the bank including channels, CRM, contact centers, core banking, risk, AML, treasury, data, and analytics; and enabling open banking.⦁ Developed digital strategy, target state, roadmaps and cloud operating model (GCP) across three pillars- Increase Growth, improve efficiency, enhance customer experience for largest provider of supplemental insurance in US.
  • Ibm
    Senior Enterprise Architect
    Ibm May 2017 - Apr 2019
    India
    As Cloud practice lead, led Cloud migration, modernization, and native engagements while reporting to Global CTO for Cloud; led mission critical engineering applications, AI/ML models, IOT and data streaming/processing pipelines on Cloud; developed Cloud offerings, frameworks, GTM strategies and capabilities.⦁ Targeted top line growth for client through business model innovation by leasing appliance on pay-per-user basis for major CPG client in Asia-pacific. This IoT solution was developed on Azure cloud.⦁ Reduced TCO of on-premises data center by 20% by migrating application and data workloads to hybrid cloud (Azure public cloud and IBM private cloud) for E&U client in UK.⦁ Improved TAT for cheque clearance from days to few hours through Blockchain Solution for Banking consortium in Latin America.⦁ Enabled the UK based Government organization to credit retirals to the citizens in e-wallet and redeem those credits through blockchain payment platform hosted on AWS and IBM Cloud.⦁ Reduced Accounts payable turnaround time and increased operation efficiency by 15% by onboarding manufacturer & suppliers onto blockchain network (IBM Cloud PaaS) for major CPG client in US/UK. ⦁ Increased operational efficiency by 20% by decreasing reconciliation efforts of PO/Invoices through supply chain financing Blockchain solution on IBM cloud for a global Automotive manufacturer based out of India.⦁ Developed IT Strategy and Cloud Operating Model, performed Cloud Assessments and created roadmaps, reference architecture and cloud blueprints, for one of the largest banks in India.⦁ Developed new revenue models and enabled real-time monitoring and predictive maintenance (AI/ML models) for aircrafts-in-transit through IoT/microservices/serverless based high volume & velocity data ingestion and data processing solution on AWS Cloud, for major Aerospace client in France.
  • Cognizant
    Principal Architect - Consulting
    Cognizant Jun 2015 - May 2017
    Europe/India
    Led IT Strategy, Enterprise Architecture & Technology (SMAC- Social, Mobile, Analytics & Cloud) CIO Advisory, Consulting and Business Development engagements for large Business and Digital transformations, while working in Cognizant Business Consulting business unit. Managed lead generation, sales pipeline, and revenue targets (P&L), and successfully led 20+ BD engagements. Trusted advisor of CXOs in their digital transformation journey.⦁ Right sized the IT landscape, simplified business processes, rationalized application portfolio (APR), identified digital transformation themes, and developed target state architecture (AI/ML, Analytics, Cloud), roadmap, and hybrid cloud hosting model for divestiture of high-tech manufacturer in Germany.⦁ Developed Digital Strategy & EA value proposition around AI, BI, Big Data & Cloud for a large Business Transformation for financial client based out of Singapore.⦁ Provided IT Strategy and 3 years roadmap for Operational & Service Excellence, Agility (faster rollout of new products and services), customer centricity and Innovation through technology interventions including AI/ML, Analytics, Cloud for major Agri machinery manufacturer in India.⦁ Developed digital strategy and target operating model for top-line growth, operational efficiency, enhanced customer experience and automation for major shipping client based out of Norway.⦁ Guided the Enterprise to make strategic decisions on the application roadmap and IT fund allocation based on APR results; Simplified the Information system estate; and Identified IT Transformation themes around Cloud, Mobility, AI, Cognitive, Advanced Analytics/BI/Big Data and API, for major Energy & Utilities client in UK.
  • Ibm
    Enterprise Architect
    Ibm Nov 2000 - Jun 2015
    United States/Canada/United Kingdom/India
    Led CIO Advisory, Consulting and BD engagements for large Digital transformations, setup EA practices, led developments of products and and highly scalable and available distributed systems and enterprise applications. Successfully led 50+ BT/DT deals. ⦁ Enabled Business-IT alignment, improved ROI, reduced technical debt, recommended investment in NextGen technologies, defined architecture principles, standards, and patterns. Setup and led Global Architecture Governance center and ARB for one of the world’s largest banks based out of UK, while leading a team of 5 EAs.⦁ Created Digital Operating model, target state architecture, service model, cloud hosting model and roadmap for streamlining CX across touchpoints from exploring a vehicle to servicing for major Auto client based out of UK.⦁ Improved customer acquisition, retention, up-sell, cross-sell and operational decisioning through AI/ML interventions & single cohesive enterprise-wide data strategy & architecture around data lake for one of the largest global banks based in UK.⦁ Enhanced CX by digitalizing customer journeys, CXM, automated business processes, improved retention, cross-selling & up-selling through AI/ML interventions; rationalized service portfolio, standardized data model, created two-speed IT operating model & hybrid cloud model.⦁ Led Connected car initiative for building enhanced In-car customer experience (Azure cloud); Vehicle configurator; API, services, partner ecosystem ; developed Cloud, B2B, MDM strategy for largest Auto manufacturer.⦁ Increased Online sales, improved customer retention and acquisition and decreased customer churn by digitizing sales and marketing processes for leading Canadian bank.⦁ Boosted Top line growth, improved customer ordering experience and provisioned services in real-time for largest Canadian telecom provider.⦁ Led most successful product launches, membership rewards on-demand program and credit underwriting programs for global financial org.
  • Corbus/ Mtc (India) Pvt. Ltd.
    Systems Engineer
    Corbus/ Mtc (India) Pvt. Ltd. Jul 1999 - Nov 2000
    Noida Area, India
     Digitalized purchase orders, work orders, inventory, invoicing, payments and monthly reporting business functions while leading design and development for Purchase, Budget, Accounts Payables and Stores module on Oracle and Java platform for the largest fertilizer manufacturer in Asia.
  • Mastek Ltd
    Software Consultant
    Mastek Ltd Nov 1997 - Jul 1999
    New Delhi Area, India
     Improved operational efficiency by digitalizing taxation, judiciary, and risk processes for the financial client in India. Designed and led development on Oracle client server platform..

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Vikas Singh works for Ntt Data, Inc.

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Vikas Singh's current role is Director, Enterprise Architecture -AI and Data.

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