Experienced customer service professional with a strongbackground in ground operations and sales roles. Working asBrand Ambassador with one of biggest liquor brand Pernod Ricardin Delhi Duty Free Service. Accomplished Customer Service Agentwith Qatar Airways, handling check- ins, luggage, and customerinquiries. Brand Ambassador forAmore Pacific at Delhi Duty Free, driving sales through productknowledge and excellent customer service. Holds a B.Sc. in Hoteland Hospitality Management from Chandigarh University.Proficient in LS Retail POS, Microsoft Dynamics NAV POS, andAmadeus Altea. Skilled in persuasive communication, teamwork,and quick adaptation. Enjoys photography, traveling, engagingwith new people, and continuous learning.