Technical lead for ERP technologies (Oracle Financials, SAP) that support the Cost Management Function within the bank, globally. Key contributions:- Supported preparation of business cases for transformational cloud migration from on-premise Oracle/SAP technologies to cloud based software-as-a-service solution, starting from definition of problem/opportunity through to financials - effectively incorporating voice-of-customer- Developed a platform / technology roadmap / strategy balancing TCO opportunities and managing interim states, on the way to strategic outcomes- Leveraged Agile methodology for delivery of product across 5 geographies globally, starting from designing minimum viable product releases through to resourcing and implementation of the release drops- Selection, engagement and management of vendor resources in support of outcomes- Budgets: Drawing out multi year delivery and spend proposals to support business and tech outcomes- Effective syndication and management of risks, especially challenging given the wingspan of technologies and geographies- Stakeholder engagement with business and functional heads / process owners- Ongoing management and support- Employee engagement: Set the vision and strategic framework for the team - agreed goals and objectives according to organizational priorities. Lead a team of ~60 staff. Building capability to service a continually increasing workstack. Coaching and managing people through the transformation journey

Managed IT strategy & operations for Private banking business & Regulatory reporting function for RBS India franchise Chief responsibilities:- implementation of Custody, Margin lending, data warehousing for Private banking & regulatory Automated Data Flow solutions for RBI compliance- Effective stakeholder engagement: Structured management of business requirements via project and portfolio management practices to support a business growth of 30% per annum. As the technology face-off to the business organisation - this was key to my role - Tuned operations in line with governance framework for ongoing management of business applications including core-wealth, NSDL & DPSecure. Improved support processes in the area of high priority / customer impacting incidents as well as structural improvements via corrective/preventive maintenance. Improved communication & escalation procedures. Reduced TAT of IT incidents by 50% - Improved operational relationships with IT partners leading to improved throughput of changes delivered - Effective management of technology risks and mitigation of business impact - Was also responsible for technology transition and decommissioning of the technology stack post transfer of business from RBS to buying organisation- Oversaw regulatory reporting program for India against stringent regulatory deadlines and a high cost of failure. Led the evolution of solution strategy by extensive deep dive with stakeholders from different business units within the bank. Technology used: Telesto Wealth management, DPSecure, NSDL, Custody, Margin Lending, Microsoft BI for Finance MI

Established global SAP Competency Center with the purpose of facilitating 'productised' rollout of SAP within the enterprise on behalf of CFO function, as also operational support. This included standardising business blueprints globally and requirement management for local country rollouts. Key outcomes: - As a part of the global cross-geography team, supported development of methodology to standardise global business blueprint and solution approach, as also the technology operating model for delivery - SAP implementations: Steered SAP rollouts (new implementations, legal entity mergers, separations) for India, Switzerland & Netherlands using prototyping & testing strategy leading to some of the most cost-effective & rapid SAP implementations - Synergized requirements analysis & business improvement programs across IT & ‘hubbed’ back-offices (essentially large SAP user communities) leading to operational benefits such as online automated payments to staff & external vendors, automated accrual accounting, optimization of rule-based business workflows etc - Reduced cost of running ADM services by 50% by right-sourcing. Transitioned and managed global SAP competence center on a 100% offshore basis Modules used: FICO, MM, SD, HR, Workflows, BIW

Implementation of ITIL compliant Service Management solution (Peregrine Service Center) for the offshore ABN entity

Led a project to design and implement HP OpenView solutions for Hindustan Lever Limited, Bangalore

Administration of UNIX landscapes & ESM (Tivoli+Peregrine) implementations

Various business roles:- Country MIS & systems administration- Operations management- Sales- Systems & Operations management