Proficient in Flutter SDK and Dart programming language, adeptly developing Flutter-based applications for Android platforms.Extensive experience leveraging Firebase for user authentication and efficient database management in application development projects.Demonstrated commitment to software quality assurance through the implementation of test-driven development practices.Applied design principles and interface guidelines to enhance user experience and streamline data collection processes in a pre-consultation Flutter application.Developed a web dashboard to efficiently fetch and display basic questions asked during patient consultations, contributing to streamlined data management.Enhanced user experience and interface design for both mobile and web interfaces, resulting in a positive end-user experience and improved usability.Skilled in utilizing Flutter widgets to construct complex user interfaces that optimize functionality and interactivity.

Spearheaded the successful implementation of the Fund Disbursement and Management Solution (FDMS) and Public Financial Management System, delivering comprehensive training to government departments.Excelled in budget formulation and limit allocation through effective utilization of Management Information System (MIS) reports.Optimized payment processing procedures by leveraging the Axis Bank portal, enhancing accuracy and efficiency in financial transactions.Regularly generated and disseminated weekly and monthly reports, providing valuable insights into the organization's financial status and performance.Proactively addressed client concerns and collaborated with management to prioritize business and information requirements, fostering strong client relationships.Implemented a robust tracking system to monitor fund flow down to grassroots levels, offering real-time access to bank balances and facilitating timely fund allocation to implementing agencies.Developed and implemented a Decision Support System tailored for program managers, enhancing decision-making capabilities and operational efficiency.Successfully introduced e-payment solutions for ultimate beneficiaries, modernizing payment processes and improving accessibility to financial resources.

Acquire data from primary or secondary data sources and maintain a database. Work with management to prioritize business and Information needs.Extensively catalogue data sets and create online data repositories by using appropriate software.Compiling the collected data into excel and google sheets.Researched and compiled monthly analytics and reports for all senior management with Excel and google sheet.

Handled customer queries and provided backend support.Took ownership of customer issues.Troubleshot problems and saw them through to resolution.Escalated unresolved issues to the appropriate internal teams.Collected prompt and accurate feedback from customers.Documented knowledge in the form of solution articles.Mastered the use of helpdesk software (CRM).Supported roles generally fell under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.