Vikas Nimmala Email and Phone Number

*Automated data export processes, integrating Salesforce with SharePoint, reducing manual efforts by 50%.*Developed regional assignment flows for Leads and Restaurant Data Locations, enhancing territory management.*Optimized page layouts in Salesforce, improving user interface and workflow efficiency.*Implemented OAuth 2.0 for secure data sharing between Salesforce and external platforms.*Automated the export of older EmailMessages, efficiently managing data storage.*Onboarded new sales team members by configuring Salesforce permissions and territory assignments.*Conducted data audits and cleanups, improving data integrity across 245,000+ records.

*Developed robust Apex and Visualforce code, enhancing core business functions.*Customized Lightning components and apps, ensuring compatibility with Salesforce1 mobile.*Provided level 1 and 2 support, addressing incidents, service requests, and enhancements with agility.*Led the implementation and configuration of Salesforce Experience Cloud to optimize user interactions.*Integrated third-party tools like DocuSign, Outreach, and ZoomInfo, creating a unified sales ecosystem.*Orchestrated the migration from classic to lightning, optimizing user interfaces and workflows.

*Collaborated with various business user groups to gather requirements for CRM implementation, s howcasing strong communication and interpersonal skills.*Designed and customized Visualforce pages using controller extensions, custom controllers, and standard controllers, demonstrating proficiency in Salesforce development.*Maintained detailed documentation of business processes, requirements, and solution designs, ensuring clarity and accessibility for stakeholders.*Worked closely with technical teams to design solutions adhering to Salesforce best practices, contributing to the development of robust and scalable systems.*Implemented end-to-end Configure-Price-Quote (CPQ) solutions within Salesforce, addressing complex pricing structures and product configurations to meet business needs.*Configured security settings, profiles, and permission sets, ensuring data security and access control in compliance with organizational policies.*Utilized Data Loader for data manipulation tasks such as insert, update, and bulk import/export of data from Salesforce objects, ensuring data integrity and accuracy.*Integrated Salesforce with external systems using Salesforce-Informatica integration, enhancing data exchange and system interoperability.*Provided level 1 and level 2 support for applications, addressing incidents, service requests, defects, and enhancements in a timely and effective manner.*Contributed to the administration and maintenance of CRM/Salesforce.com based services, ensuring system reliability, performance, and user satisfaction.