Vikas Bhambri is an accomplished leader in Enterprise Tech, having built and scaled numerous high-performing teams throughout his 25-year career. He joined Kustomer in July 2017 as SVP, Sales & CX, to build and lead the go-to market to compete with entrenched legacy vendors such as Salesforce, Zendesk, and Oracle. He built and led Kustomer's revenue functions across sales, professional service, customer success, and support until Kustomer's exit to Meta in 2022. Vikas’ background is truly unique and multi-faceted and this gives him and his teams a unique advantage when developing a go-to-market strategy and successfully executing it when engaging prospects and customers. Why is it unique? He started his career as a developer then an implementation consultant – managing and developing large technology projects then a Sales Engineer then an International Business Development leader then one of the first Cloud Evangelists then a Managing Director of a global technology consultancy then a leader of all key revenue functions then a sales leader and ultimately a revenue leader. All of this experience culminates in a passion and desire to impart this experience to build the next great go-to-market team. Vikas often jokes that after spending most of his career in the CRM space – even back before it was called CRM he’d happily go toe to toe with Tom Siebel and Marc Benioff to see who has forgotten more about CRM. It truly is a passion of his and it comes across when he sits down with prospects and customers to talk about their future strategies across sales, marketing, and customer service. Vikas is an active mentor and advisor and is passionate about increasing diversity, equity, and inclusion in the technology industry. He has a BA in Mathematics from Geneseo, where he was a member of Alpha Epsilon Pi.