Vikas Bhardwaj Email & Phone Number

As a results-driven and innovative professional, I bring a wealth of experience from diverse cultural work environments, coupled with a strong technical acumen and a proven track record in managerial, analytical, and organizational domains. My expertise extends to people management, where I excel in fostering team growth and development.With over 8 years of experience across various industry verticals, my career highlights include:✓ Strategic Management: Successfully managing channel partners, driving business growth and network development, and spearheading marketing initiatives. My role also encompasses providing technical and warranty support, delivering training, and engaging in customer connect BTL activities to enhance customer experience.✓ Customer Advocacy: Acting as the voice of customers through social listening and online reputation management. I specialize in CX analytics, Customer Strategy, Journey mapping within the 3S framework (Sales, Service, and Spares), ensuring a seamless and satisfactory customer journey.✓ Technological Innovation: Embracing the digital enterprise landscape. My approach is rooted in design thinking, enterprise analytics, and leveraging disruptive technologies to drive business transformation and innovation.Always curious about people, culture and technology, I use this to inspire teams to adopt new technologies and constantly pioneer new ways to solve business problems.

Listed skills include Powerpoint, Microsoft Office, Leadership, Mechanical Engineering, and 12 others.

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  Noida Institute Of Engineering & Technology

  Mechanical Engineering