In my role as an Analytics Leader, I strategically align data initiatives with the broader business vision, fostering a culture that values innovation and collaboration. I oversee the comprehensive data process, transforming intricate datasets into actionable insights that inform key business decisions. Through robust partnerships with cross-functional teams and senior leadership, I advocate for the integration of cutting-edge analytics technologies and methodologies, emphasizing risk… Show more In my role as an Analytics Leader, I strategically align data initiatives with the broader business vision, fostering a culture that values innovation and collaboration. I oversee the comprehensive data process, transforming intricate datasets into actionable insights that inform key business decisions. Through robust partnerships with cross-functional teams and senior leadership, I advocate for the integration of cutting-edge analytics technologies and methodologies, emphasizing risk mitigation and regulatory compliance. My proactive approach to industry engagement ensures that I remain at the forefront of emerging trends, while my ability to articulate complex analytical findings ensures effective communication across diverse stakeholder groups. Show less

In my role within account management, I specialize in Program and Project Management, emphasizing Delivery Management and Risk Management. My approach is marked by a meticulous focus on operational efficiency, strategic vendor partnerships, and proactive risk mitigation. I ensure services are delivered with precision, aligning with timeliness, cost-effectiveness, and stringent quality standards, as outlined in Service Level Agreements (SLAs).Serving as a crucial link between Service… Show more In my role within account management, I specialize in Program and Project Management, emphasizing Delivery Management and Risk Management. My approach is marked by a meticulous focus on operational efficiency, strategic vendor partnerships, and proactive risk mitigation. I ensure services are delivered with precision, aligning with timeliness, cost-effectiveness, and stringent quality standards, as outlined in Service Level Agreements (SLAs).Serving as a crucial link between Service Delivery Leads and clients, I prioritize client-centric solutions and collaborative innovation. This involves working closely with internal teams to develop strategies that capitalize on emerging opportunities and foster sustainable growth. A key aspect of my strategy is the integration of Delivery Management with a proactive Risk Management framework, ensuring resilience and adaptability in our solutions.Transparent communication is fundamental to my client engagement strategy, enabling the seamless exchange of critical information and fostering enduring relationships built on trust and shared success. I collaborate synergistically with Account Managers and Sales Principals to strengthen client relationships and align with broader organizational objectives. My strategic vision encompasses driving account growth and optimizing Profit and Loss (P/L) margins through targeted initiatives, including risk assessment, mitigation strategies, and the deployment of advanced Delivery Management tools.In summary, my role is characterized by a holistic approach that harmonizes Delivery Management excellence with proactive Risk Management, anchored in innovation, collaboration, and a steadfast commitment to operational excellence. My focus is on cultivating enduring client relationships, fostering sustainable growth, and innovating within the realms of Risk Management and P/L optimization to realize our collective aspirations and chart new paths to success. Show less

As a seasoned professional in Application Transition and Transformation Services, I bring a comprehensive skill set to optimize the transition and transformation processes for both new and existing accounts. My responsibilities encompass developing tailored transition solutions aimed at minimizing costs while ensuring seamless transitions. I am adept at crafting end-to-end transition plans and establishing robust governance structures across multiple delivery centers, fostering collaboration… Show more As a seasoned professional in Application Transition and Transformation Services, I bring a comprehensive skill set to optimize the transition and transformation processes for both new and existing accounts. My responsibilities encompass developing tailored transition solutions aimed at minimizing costs while ensuring seamless transitions. I am adept at crafting end-to-end transition plans and establishing robust governance structures across multiple delivery centers, fostering collaboration between incumbents, customers, and various stakeholders.My expertise extends to setting up delivery structures based on IT Service Management (ITSM) principles and facilitating Program/Project/PMO/Delivery Management for Application Delivery & Application Management Services. I am entrusted with designing and implementing holistic transition and transformation solutions that encompass Process, Tools, Technology, People, and Business aspects.Leading virtual teams comprising subject matter experts from support functions, delivery teams, and partners, I focus on creating customized implementation plans tailored to customer needs, tracking progress, and ensuring transparent reporting. I actively engage in Presales, Solution Workshops, and Customer Visits, representing the Transition & Transformation (T&T) function to explore opportunities and present roadmaps and solutions.A significant aspect of my role involves enhancing service-aligned frameworks, developing reusable solutions, and sharing knowledge through orientation sessions for both internal and external stakeholders. I stay abreast of emerging market trends, tools, and methodologies to continually refine and strengthen our transition and transformation frameworks. Additionally, I am responsible for implementing structured program governance, conducting regular reviews, and proactively identifying risks and roadblocks to devise effective mitigation strategies and workarounds. Show less

End to end delivery of Projects / Programs in Global Supply Chain Business Unit of HP. Key Programs that were initiated , Planned and Executed were1. Install base - Data ware house solution to capture system performance on real time basis . Program objective was to upsell and support proactively. 2. Managed Cloud Services - Development of HP Managed cloud services. 3. AMS support for Non SAP applications under Integrated Global Supply chain organization. Key… Show more End to end delivery of Projects / Programs in Global Supply Chain Business Unit of HP. Key Programs that were initiated , Planned and Executed were1. Install base - Data ware house solution to capture system performance on real time basis . Program objective was to upsell and support proactively. 2. Managed Cloud Services - Development of HP Managed cloud services. 3. AMS support for Non SAP applications under Integrated Global Supply chain organization. Key Responsibility • To ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience.• To ensure the scope statement is clearly defined, understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control. • To execute staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision. • To ensure risks are managed by identifying roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan. • Making sure that estimation techniques and procedure are agreed and well documented for the project / program. • Manage Project Performance and Reporting. • Leading & monitoring performance of team members to ensure efficiency and meeting of targets.• Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation and competition between team members.• Recognizing areas of improvements and organizing training programs for the same.• Looking after recruitment process & directing quality team to have better templates for certain processes. • Actively participate in recruitment process for the Service line. Show less

End to end delivery of Projects / Programs in Global Supply Chain Business Unit of HP. Key Programs that were initiated , Planned and Executed are 1. Global Level of Service ( Metrics measurement) ,2. E-ATR ( Automated Returns) ,3. Concordio ,4. GPFP ( Global Pay for Performance) ,5. Work flow Management ( Incident Management),6. FIM( Field Inventory Management Key Responsibility • To ensure quality execution in the delivery of a product/service/solution to drive… Show more End to end delivery of Projects / Programs in Global Supply Chain Business Unit of HP. Key Programs that were initiated , Planned and Executed are 1. Global Level of Service ( Metrics measurement) ,2. E-ATR ( Automated Returns) ,3. Concordio ,4. GPFP ( Global Pay for Performance) ,5. Work flow Management ( Incident Management),6. FIM( Field Inventory Management Key Responsibility • To ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience.• To ensure the scope statement is clearly defined, understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control. • To execute staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision. • To ensure risks are managed by identifying roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan. • Making sure that estimation techniques and procedure are agreed and well documented for the project / program. • Manage Project Performance and Reporting. • Leading & monitoring performance of team members to ensure efficiency and meeting of targets.• Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation and competition between team members.• Recognizing areas of improvements and organizing training programs for the same.• Looking after recruitment process & directing quality team to have better templates for certain processes. • Recognizing areas of improvements and organizing training programs for the same.• Looking after recruitment process & directing quality team to have better templates for certain processes. Show less

Key Responsibility • To ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience.• To ensure the scope statement is clearly defined, understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control. • To execute staffing management plan and allocate staff communicating responsibilities, authority, performance… Show more Key Responsibility • To ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience.• To ensure the scope statement is clearly defined, understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control. • To execute staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision. • To ensure risks are managed by identifying roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan. • Making sure that estimation techniques and procedure are agreed and well documented for the project / program. • Manage Project Performance and Reporting. • Leading & monitoring performance of team members to ensure efficiency and meeting of targets.• Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation and competition between team members.• Recognizing areas of improvements and organizing training programs for the same.• Looking after recruitment process & directing quality team to have better templates for certain processes. • Recognizing areas of improvements and organizing training programs for the same.• Looking after recruitment process & directing quality team to have better templates for certain processes. Show less

• Responsible for Managing support and development website / portals/ solutions for Travel Vertical. • Project planning, overseeing development efforts and managing customer expectations.• Technical solution to develop various reusable components to reduce development cost and time. • Architected reuse .net components using c#. • Helping HR team with recruitments and Resource mentoring programs.• Business Development.• Project Manager for RAMIS (Reservation and… Show more • Responsible for Managing support and development website / portals/ solutions for Travel Vertical. • Project planning, overseeing development efforts and managing customer expectations.• Technical solution to develop various reusable components to reduce development cost and time. • Architected reuse .net components using c#. • Helping HR team with recruitments and Resource mentoring programs.• Business Development.• Project Manager for RAMIS (Reservation and Accounting Management information System), TCT-SME (The corporate team- Small and Medium Enterprise), Hotel Booking Engine , B2B using OTA specification, SP generation Utility , XML form Generator , Replication Solution for the Production DB. Show less

• Responsible for complete Delivery of Warehouse Management System for Koyo Seikan, Japan. • Development of DB Design and program.• Development of various utility to monitor the flow of data. • Responsible for client, Scope and Change Management. • Project Leader / Developer• On site project lead for contract control management product “Expedition (5.0, 5.5 and 6.0 and online version). “ for Primavera Inc. (USA).• Database Lead for Fee Accrual System for Merrill Lynch… Show more • Responsible for complete Delivery of Warehouse Management System for Koyo Seikan, Japan. • Development of DB Design and program.• Development of various utility to monitor the flow of data. • Responsible for client, Scope and Change Management. • Project Leader / Developer• On site project lead for contract control management product “Expedition (5.0, 5.5 and 6.0 and online version). “ for Primavera Inc. (USA).• Database Lead for Fee Accrual System for Merrill Lynch Mercury Asset Management Japan Limited (MLMJ).• TMSD (Toyota Multi source distribution system) an Order Management system for Toyota. ( Singapore) • Developed components in Power Builder, VB, and COM+.• Responsible for developing stored procedures, Legacy Data Porting Utility for Hospital Management System for SmithKline Beecham Clinical Laboratories, USA.• Responsible for development of Stored Procedures, Reusable Objects (In PB) and development of Key Chain module for Dynamic Order, Logistics and Production Handling Information Network) for SONY INTL (HK) Ltd. Show less

• Designing/ Development of Screens.• Development of Front end system in MS SQL Server / Power Builder.• Technology:Backend: MS SQL Server Package: Power Builder/ VB