Vikas Dongardive Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

•Managed hardware/software troubleshooting and RMA processes. • Provided Level 2 TAC supports one of the leading ISPs' CORE networks, and troubleshooting for issues primarily in a Juniper network and systems environment, focusing on routing and switching. • Worked with vendors like Juniper and Cisco TAC to resolve major issues and conducted root cause analysis. • Performed SA/NSA maintenance windows for IOS/JUNOS upgrades, hardware replacement/upgrade, and traffic migration.. • Devices worked with: Juniper Routers MX Series Routers (104, 240, 480, 960, 108K, ACX2200, ACX710) and Firewalls: EX (EX4200, 4300, 4600, QFX), QFX Series and SRX 550 & 650 Series Firewalls.

Pune, Maharashtra, India

Pune, Maharashtra, India

Kyndryl India Pvt. Ltd. – 4 months Employer : SDSNGN TECHNOLOGY PRIVATE LIMITED [ Aug 2022 to Dec 22] Project : Vodafone (Project – VI- FLDS, CEN) Location : CommersZone, Yerwada, Pune, Maharashtra. Designation : Senior Network Engineer. Responsibility:o Onsite JTAC support for Juniper devices to Customer.o Support and troubleshooting for Hardware, Software, and Protocols levels.o Doing RMA for faulty Hardware parts/devices. o Performing Activities and support for all related to Juniper’s devices.o Devices Juniper MX960, MX480, MX320, MX240, MX104, EX4200, EX4300, etc.

Pune, Maharashtra, India

IBM INDIA Pvt. Ltd. – 1 year 10 months. Employer : IMSI Staffing Private Ltd. [ Oct 2020 to Aug 2022] Project : Vodafone (Project – VI-FLDS) Location : CommersZone, Yerwada, Pune, Maharashtra. Designation : Senior Network Engineer. Responsibility:o Onsite JTAC support for Juniper devices to Customer.o Support and troubleshooting for Hardware, Software, and Protocols levels.o Doing RMA for faulty Hardware parts/devices. o Performing Activities and support for all related to Juniper’s devices.o Devices Juniper MX960, MX480, MX320, MX240, MX104, EX4200, EX4300, etc.

Pune, Maharashtra, India

Ericsson India Pvt. Ltd. – 1 year 2 Months.  Employer : Javi Systems India Pvt. Ltd. [ April 2018 to June 2019] Project : Vodafone ( Project – JCEN Migration) Location : Cerebrum, Kalyaninagar, Pune, Maharashtra. Designation: Network Engineer L2. Responsibility :o L2 support for installation and configuration (Cisco to juniper migration).o Router up gradation, Creation of MOP, implementation, Hardware installation etc. o Troubleshooting for site unreachable, link down issues, hardware failure issues, etc.o Troubleshooting for the live sites issue.o Devices Juniper MX960, Mx480, EX4200, EX4300, Cisco ASR 9010, 9006 etc.

Pune, India

Pune, Maharashtra, India

Nokia Networks and Solutions India Ltd. - 1year 1 Month. Employer : Evolve Technologies & Services Private Limited [ March 2016 to April 2017 ] Project : Vodafone (PAN India) Location : CommersZone, Yerwada, Pune, Maharashtra. Designation : Configuration Engineer (IP/MPLS) Responsibility :o Troubleshooting for the live site issue/outage, from CEN network to 2G and 3G sites call and data services (BSC-BTS, RNC -Node B, ONM) Media getaway issue, etco Troubleshooting for the o Working in HOTO team.o Providing Network L2 support to Vodafone for Network Implementation Project in PAN INDIA.o Monitoring the all sites Network Devices after Handover from Project team.o Troubleshooting for site unreachable, link down issues, hardware failure issues, etc.o JTAC case raising and Coordination with Juniper for the Hardware failure issues.o Coordinate with customer for the different types of reports(Daily DSR, Weekly DSR, etc)o Troubleshooting for the WAN link Issues and co-ordination with Transmission teams.o Troubleshooting for unreachable devices.o Updating and maintaining the network diagrams in MS Visio day by day.o Updating and maintaining the Network inventory for all regions.

Pune, Maharashtra, India

Ericsson India Pvt. Ltd. - 6 Month. Employer : Javi Systems India Pvt. Ltd. [ September 2015 to March 2016 ] Project : Vodafone ( Project – JCEN Implementation) Location : CommersZone, Yerwada, Pune, Maharashtra. Designation : Network Engineer Responsibility :o MOP implementation.o Providing Network L1 support to Vodafone for Network Implementation Project in 5 regions.o Monitoring the all sites Network Devices after Handover from Project team.o Troubleshooting for site unreachable, link down issues, hardware failure issues, etc.

Aurangabad, Maharashtra, India

Pinnacle Hi Tech Trade Pvt. Ltd 2 Years. Employer : Pinnacle Hi Tech trade Pvt. Ltd. [ Sep 2011 to Sep 2013 ] Project : Robotic Automation & SPM. Location : Aurangabad. Designation: Electronic Project Engineer. Responsibility :• Team Management & Project Supervise.• PLC Programming with computer hardware LAN and program mapping with networking.• The duties and responsibilities regularly performed are as follows:1. Using control descriptions, I/O lists, electrical schematics, and drawings, Creating PLC/HMI code for control of various electromechanical systems. Assist Field Engineering with startup and troubleshooting of applied programming.2. Work with engineering team to develop electrical, instrumentation and controls products and systems to satisfy unique customer specifications. Create/review/modify electrical schematics, drawings, and I/O lists for various electromechanical systems to ensure compliance with engineering standards and customer specifications with help of computer.3. Submit status reports to management on progress of assigned projects. Develop UL and other related technical documentation for review and submittal to customers.4. Program troubleshooting, problem identification and resolution.5. Computer hardware and network troubleshooting for LAN.