I manage a team of 11 FTE for Invoice Processing and am responsible for all aspects of team management, including work allocation, reporting, and career development.As a results-oriented professional, I ensure that all open items are closed within the SLA bucket and handle escalations queries from both clients and vendors to ensure that all the issues are resolved in a timely and satisfactory manner. Additionally, I manage SOP amendments and perform PKT on a monthly basis to ensure that… Show more I manage a team of 11 FTE for Invoice Processing and am responsible for all aspects of team management, including work allocation, reporting, and career development.As a results-oriented professional, I ensure that all open items are closed within the SLA bucket and handle escalations queries from both clients and vendors to ensure that all the issues are resolved in a timely and satisfactory manner. Additionally, I manage SOP amendments and perform PKT on a monthly basis to ensure that all processes are up to date and in compliance with industry standards.I am responsible for handline urgent requests related to process improvements or adhoc requirements, reviewing all metrics with clients on a weekly and monthly basis, and preparing weekly and monthly metrics for client leadership.I am also responsible for preparing Power BI dashboard and publishing with client and leaderships. Along with dashboards, also responsible for multiple reporting like aging analysis, FPY, cycle time, team performance metrics, query trend and volume forecast. I am also providing financial insights for budgeting and forecasting activities.My experience in managing teams and delivering Accounts Payable activities have enabled me to consistently meet and exceed client expectations. Show less

As Senior Process Executive, I was responsible for end-to-end payment processes, including automatic payment runs, manual payments, bank postings, and clearings. I also managed vendor reconciliations, maintained proper archival of invoices and vendor contract/agreements repositories, and ensured complete adherence to accuracy and timeliness of daily activities.I was accountable in the absence of the Team Lead to ensure that the process activities were being performed with accuracy and… Show more As Senior Process Executive, I was responsible for end-to-end payment processes, including automatic payment runs, manual payments, bank postings, and clearings. I also managed vendor reconciliations, maintained proper archival of invoices and vendor contract/agreements repositories, and ensured complete adherence to accuracy and timeliness of daily activities.I was accountable in the absence of the Team Lead to ensure that the process activities were being performed with accuracy and timeliness by the team members. I also provided process training to new joiners and raised accesses in the process to help them through the process. I was responsible for team bonding activities, weekly process knowledge meets, and presentation meets.I was rewarded for smoothly handling KT and establishing a successful process within six months. I also carried out successful automation projects with the automation team, which helped in cost-saving and client value creation, including Dashboard automation, Vendor optimization, Allocation reports, Ageing and report overdue invoices, SLA reports, Reminder email automation, etc. Show less

At Whirlpool, I was a Accounts Specialist- F&A (Accounts Payable), where I was responsible for scanning and indexing invoices into the system, electronic uploads of invoices for vouching, posting of PO and Non-PO invoices, invoice rejection handling, quality checks of invoices verified by the AP team, and handling payment reminders for overdue invoices. I was also responsible for strict adherence to activities TAT, accuracy KPIs, and other SLAs.

At JVG & Associates, I was responsible for Input data into accounting system and maintained integrity of system information to alleviate potential breaches. Reconciled bank statements and credit card accounts for accuracy and completeness. Managed invoices, payments and deposits, maintaining accurate expenditure records. Completed and submitted tax returns within deadlines. Provided financial insights for budgeting and forecasting activities.