Vikash Chandra Email & Phone Number

Mumbai, Maharashtra, India

We’re pioneering AI transformation for startups and medium enterprises, offering enterprise-grade AI solutions and products trusted by industry leaders. Our elegantly simple yet remarkably effective strategies drive growth for businesses of all sizes.Transforming Business with AI Solutions

India

Pune Area, India

• P&L accountability for post-sales business delivery. My responsibilities include setting vision, inspiring belief and developing trust in people to grow multi-million dollar client portfolio of top global brands.
• Provide strategic direction and thought leadership to our Social team (Facebook, Snapchat, TikTok, Linkedin, Twitter); define north star for world class performance management experience
• Define organization construct for rapid scale. Deliver performance and efficiency in the rapidly growing Business Operations team (Ad Operations in Digital Marketing)
• Support, develop, and execute the firm's strategies for the maximum efficiency by data analytics, process improvements, change management to proactively create strategic recommendations. Closely work with executive.
• Managing and growing a 100+ strong Business Operations team

Pune Area, India

• Defining organization construct for rapid scale. Deliver performance and efficiency in the rapidly growing Business Operations team (Ad Operations in Digital Marketing)
• Supporting post-sales business delivery & growth of multi-million dollar client portfolio of top global brands
• Develop, execute and support the firm's strategies for the maximum efficiency by data analytics, process improvements, change management to proactively create strategic recommendations. Closely work with executive.

India

Scaling business at Cutshort.io, India's #1 platform for professional growth with 18000+ companies and 3M+ users. Bootstrapped to $1M ARR. Next stop: $10M ARR. | COO

• In this profile I was responsible for Management Consulting in Customer Experience, Strategy and Process Improvement. Key responsibility areas are:
• Consulting for Customer Centricity and Strategy Deployment and related improvements
• Relationship Manager for 6 Tata Companies with responsibility of business development for improvement opportunities.
• Business process improvement/re-engineering
• Leadership training

During this stint, I worked closely with client teams for Requirement Gathering, Delivery management, Designing, Estimation and Data Migration. I developed good understanding of Sales, Service and Order Management functionality of CRM Solutions. Technically I got well versed with ETL Processes, Data Migration, Siebel Data Model, and developed strong.

Global iVPN Order Management tool built on Siebel was used as strategic BSS for products & business users. My role was that of a Business Analyst. I was responsible for Business Analysis and was involved in eliciting requirements from client's Sales and IT teams on multiple functionalities. Here, I would decompose high-level requirement and information.

British Telecom TSR End-to-End Migration Project - Key stakeholders for this BT program where Acxiom Ltd, Accenture (PMO) and Infosys. We were responsible for migration of BT's Retail Customers form Legacy to CRM.I was Lead for ETL Track's 6 member team and was responsible for planning, execution and testing of data migration for 50 million customers.

Pgdm (Gm), Marketing, Strategy

•Submitted paper in premier international marketing event - "2011 American Marketing Association: Marketing & Public Policy Conference.

Diploma, Marketing

Oct 2010 Intern – Marketing and Strategy Department, Lafarge Cement, Manila, Philippines

Be, Mechanical Engineering

Education record