is India's premier hardware, services and ICT systems integration company offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail.; Key Deliverables:Providing technical and non-technical support to team membersManaging client relationships and customer related issues Coordination between Service center, customers and communicating with clients through presentations and briefings Handling Customer queries/complaints through effective customer care cell. Responsible for generating service reports, customer complaints response rate.Maintaining effective communication between the technical staff and the managerial staff. Handling Multiple product services .

Dishtv is a division of Zee Network Enterprise (Essel Group Venture) Zee Network incorporated dishtv to modernize TV viewing. dishtv is India's first direct to home (DTH) entertainment service.

Key Deliverables:Providing technical and non-technical support to team membersManaging client relationships and customer related issues Coordination between Service center, customers and communicating with clients through presentations and briefings Handling Customer queries/complaints through effective customer care cell. Responsible for generating service reports, customer complaints response rate and other various operational reports.Maintaining effective communication between the technical staff and the managerial staff. Mobile Dth repair and lead generation Handling the set top box repair from companyINDIAN INSTITUTE OF PLANNING AND MANAGEMENT, Chennai; Indian Institute of Planning and Management is a premier management institution in India aims at initiating training and research on problems of development that must be solved for realizing planned national objectives.

Key Deliverables:Maintained system and server network.Involved in Troubleshooting, Assembling and installation Project Executed; Topic : Virtual private network (VPN) Front End : Java Back End : SQL DatabasePlatform : Windows 2000 Description : Virtual private network (VPN) refers to a network that is connected to the Internet, but uses encryption to scramble all the data sent through the Internet making the entire network "virtually" private. VPN is a network, which uses the public network to transfer information using secured methods. It provides client server application ensuring secured communication over the public network. Virtual private network provide secured communication by communication by conforming to industry standards, PPTP (Point-to-Point Tunneling Protocol), L2TP (Layer Two Tunneling Protocol), IP sec, SOCKETS. The two main algorithms used for Virtual private network are:Public and Secret key algorithm

Key Deliverables:Maintained and supported system and server network (NT)Carried out servers (Windows 2003) and mail server (POP3)Instrumental in Assembling & installation New System Requirement can be fulfilled; is a premier computer educational institution in the country offering high quality and cost-effective professional training in computer Hardware and Networking to meet the ultimate needs of the student community and the corporate sector.