Founder | Digital Marketing Innovator | Partnering with Businesses for Sustainable GrowthAs the founder of Silverlight Marketing, I’ve made it my mission to help businesses unlock their full potential through cutting-edge digital marketing strategies. With years of experience across a diverse range of industries, I’ve built a company dedicated to delivering measurable results and fostering long-term success for our clients.What Drives MeDigital marketing is more than a… Show more Founder | Digital Marketing Innovator | Partnering with Businesses for Sustainable GrowthAs the founder of Silverlight Marketing, I’ve made it my mission to help businesses unlock their full potential through cutting-edge digital marketing strategies. With years of experience across a diverse range of industries, I’ve built a company dedicated to delivering measurable results and fostering long-term success for our clients.What Drives MeDigital marketing is more than a profession for me; it’s a passion. The ever-evolving nature of the industry inspires me to stay ahead of trends, explore innovative solutions, and consistently deliver exceptional value to our clients. My goal is to bridge the gap between businesses and their target audience, creating meaningful connections that drive growth.Our ExpertiseAt Silverlight Marketing, we specialize in:1. Search Engine Optimization (SEO): Helping clients achieve higher rankings and organic growth.2. Google Ads Campaigns: Designing and executing ROI-driven PPC campaigns.3. Social Media Marketing: Building engagement and fostering brand loyalty.4. Lead Generation: Turning prospects into loyal customers.5. Content Marketing: Crafting compelling narratives that resonate with audiences.6. Website Optimization: Enhancing site performance for better user experience and search rankings.7. Website Design and Development 8. E-commerce MarketingAchievements and Values1. Partnered with businesses across the USA, Canada, and beyond to achieve top rankings and significant ROI growth.2. Assembled a team of industry veterans, including former Google experts with over 12 years of experience.Prioritized innovation, transparency, and client satisfaction, leading to long-term partnerships and success stories.Why Connect With Me? Let’s connect and explore opportunities to collaborate on growing your business in today’s digital landscape. Show less

The Job required addressing issues raised by customers of Verizon logged from multiple channels like chat services and over telephone. We had to address issues like internet and Phone issue by remote trouble shooting and routing the requests to correct network teams.Responsibilities/Contribution:• Responding to customer’s queries and grievances and resolving.• Communication with multiple teams within Verizon and Tech mahindra• Responding to Emergency situation proactively… Show more The Job required addressing issues raised by customers of Verizon logged from multiple channels like chat services and over telephone. We had to address issues like internet and Phone issue by remote trouble shooting and routing the requests to correct network teams.Responsibilities/Contribution:• Responding to customer’s queries and grievances and resolving.• Communication with multiple teams within Verizon and Tech mahindra• Responding to Emergency situation proactively for old aged needy customers. Show less

The Job required addressing issues raised by customers of British Telecom logged from multiple channels like SMS, Mail, chat services and over telephone. We had to address issues like incorrect billing, fault detection, fault management in Telephone and Broadband connections through remote trouble shooting and routing the requests to correct network teams of British Telecoms in UK from offshore in case of non resolution from offshore .Responsibilities/Contribution:• Responding to… Show more The Job required addressing issues raised by customers of British Telecom logged from multiple channels like SMS, Mail, chat services and over telephone. We had to address issues like incorrect billing, fault detection, fault management in Telephone and Broadband connections through remote trouble shooting and routing the requests to correct network teams of British Telecoms in UK from offshore in case of non resolution from offshore .Responsibilities/Contribution:• Responding to customer’s queries and grievances and resolving.• Communication with multiple teams with in British Telecoms and WIPRO for faster resolution.• Responding to Emergency situation proactively for old aged needy customers.Appreciations Received: • Promoted to senior associate from associate In Wipro BPS for good Performances in BT Retail Project.• Received associate of the month (Spot internal award from Wipro) more than 3 times. Show less